Company Details

Naam at Cyrus Rugs Slacks Creek could not have been more helpful. She helped me decide on the perfect rug and was a pleasure to deal with. Love the quality of the rug I chose - highly recommend giving Naam a visit if you’re in the market for a top quality rug.

Really good help with choosing the rug however I needed to return it the next day due to sizing and matching only to be told I could not get a refund only a credit. A bit disappointing but I was helped to find another rug which suited the room beautifully.

Damian at the Tingalpa store was great, very friendly and helpful. The range of rugs is amazing and the quality is excellent.

Purchased a rug from Cyrus Rugs in the Logan home centre. 10/10 service and absolutely love my rug! Sales lady was delightful and the young man who carried my rug to the car was pleasant and a lovely young man. Thank you 😊

I walked into Cyrus Rugs Cairns store and was greeted by Josh who offered to assist me. I asked to have a look around first. When I was ready Josh was very helpful . I bought 2 Afghan rugs and was given a discount. I couldn’t be happier.

Great deal at Cyrus Rugs Slacks Creek. Both rugs look fantastic! Highly recommend!

Staff were extremely professional and helpful. I ordered 3 rugs and they were ready in a couple of weeks. Extremely happy with the price, quality and service of the slacks creek store. I would definitely recommend this store to anyone looking for a rug.

Great customer service. Good products

Genuine customer service and attention to details. This store is impeccably presented and has a diverse range of styles, sizes and patterns to choose from. I bought a room to suit a child's bedroom and it has certainly improved the aesthetics.

Very good service with helping me choose the suitability and aesthetics.

good service, rug was not the quality i expected, still can not get the edges to stay flat on the floor. Love the colour.

Purchased the rug over 3 weeks ago. At the time of purchase I was asked for email address so that an authentcity certificate could be sent. No certificate has arrived. Rang head office was told they would look into it. Still no response. So sad.

It took nearly 3 months to get them cleaned

Very helpful, polite and considerate staff made buying my carpet an easy experience.

Went into the Rockhampton Store, we were extremely happy with our service, we got all the help that we needed which made the decision so much easier! He was extremely polite and helpful and just all round great service!

Easy, smooth transaction. Lots of tugs to choose from. The people were very helpful

Good customer service very happy with my purchase

Beautiful rugs. Very high quality and priced very reasonably. I purchased two. The second was unfortunately out of stock. I was offered a full refund, or the option to purchase a different rug. I selected an alternative rug that is just as gorgeous, but slightly cheaper, and the lovely people at customer service processed my change quickly, all via email, and refunded me the difference. A seamless and pleasurable shopping experience. I highly recommend Cyrus Rugs to everyone.

Good service and quick

Service was nice, salesperson was helpful, not pushing us to buy anything,but happy to show us some similar doormats to the one we had seen for our front entrance. We liked the one we had seen first,and that’s what we came away with.Happy to shop there again next time we need a rug.