Company Details

Never experienced a greater company than Chillhop. They deliverd the package the next day and green, and the costs weren’t that expensive to. I also love the vibe, qualitity and disign of there products. And the constumer service was absolutely amazing, Ben is such a helpfull guy! 5 stars for chillhop!

Ben was incredibly helpful for the exchange of my order! He is very customer focused, clear and concise and fast to respond. Much gratitude and many thanks!

Supergut! :)

Chillhop delivers. Best vibe, good merch, green delivery, what more could I ask for

Amazing music choice and excellent customer support service. Had a wholesome, friendly, and above all professional conversation with customer support the other day. 10/10!

Mijn partner had een Chillhop poster besteld als kerstcadeau. Helaas kwam het aan met wat kleine beschadigingen (als gevolg van opvouwen). Ik contacteerde Chillhop hierover. Ze stuurden me onmiddellijk een nieuwe poster, samen met een aantal extra andere posters bij wijze van excuses! Super netjes!!! Hele fijne en goeie ervaring.

Oh my goodness gracious. These people are so nice, patient and understanding! I was such a huge fan to begin with but after working with their support... I think I'm in love! A+++ 4 stars seems fake but is not I promise plus if it was I wouldn't suggest it just saying ❤️💙 David is the man!

J'ai eu de super échange avec leurs équipes ! Tous les problèmes rencontrés on toujours été pris avec beaucoup de professionalisme et d'efficacité ! Un plaisir à chaque instant !

Topservice!

Unfortunately, our Chillhop Raccoon figure was lost in the mail. I'm not docking a star for that since it's not Chillhop's fault, but it made the experience pretty frustrating. Fortunately, David on the support team was helpful and responsive, and has just ensured that a new figure will be sent out. We'll see how that goes, but regardless I did appreciate how attentive David was to our issue. My expectations were exceeded!

Love how the staff is very friendly and communicative with the customer!!

Customer Service is excellent and responsive. David is really friendly and patient. Always support Chillhop!

Great provider of music for both listeners and creators, and the customer support I've received on my inquiries has been great!

I ordered some beautiful racoon posters from Chillhop Shop and after payment find out that accidently made huge mistake with an order. David helped me a lot! I'm very grateful to him and all the Chillhop team. Good luck on your business!

Customer Service was really helpful and responsive. My problem was resolved in a timely manner and David was really friendly along the way too. I hope to not need them again, but am confident that if I have to, I'll be in safe hands.

Very fast shipping of my records. Had an issue with the download code that was immediately solved by reaching out to customer service.

Ordering stuff on a regular base there. Always supportive, always helpful.

I contacted Chillhop to merge two orders to save on shipping and co2. They were fast to reply and it was no problem to do so. Then the post office messed up my order by sending it back to them. I contacted them and they offered to send me new records free of charge! In the end the post office send the same records again to my house and it all worked out. The support was very nice, fast and helpful even with terrible delivery from PostNL. Best experience I've had contacting a label! 5 stars.

Fast and friendly Service , absolutely perfect

Accidentally made first order and as tired post night shift realised I forgot to putvon introductory ten percent discount. Items had been dispatched super wuick, but still hkt a lovely friendly email back next day with a refund within a day. Some great products and customer service matches the great chillhop ethos and mentality. Thank you 😊 new lifelong vinyl customer ❤