Company Details

I needed to cancel a pre-order and Ben was helpful and responsive with making it happen. I had 2 pre-orders on different emails and sent the wrong order number to cancel, but Ben noticed it wasn't the version I wanted to cancel and informed me before going ahead with anything. I was able to get the proper order info from my other email to send to him to go through with the cancellation. Great attention to detail!

Super easy to order. User-friendly website. Love Chillhop! I’ve ordered all the available Essentials albums. Thank you for such beautiful music!

Easy to order. Quick delivery to Canada

David is a cool guy.

Ben was absolutely more than happy to assist me with my request. I purchased a new vinyl record which comes with a free download card for a digital copy, but I didn't want to wait months to get the code, and I didn't want to have to purchase the digital album separately. So I asked about this and Ben sent me a code to download a copy. Fantastic service with zero hassle. I've been a fan/customer for about a decade and will be for decades more.

It was a good purchase.

love your brand! customer service is great, they responded me very quickly and helped me with the tracking of my order. fast delivery too.

I love the range of music and artist in each season vinyl i love the artwork, i love the style, and even tho there have been a couple of bumps along the way i love your company from your shop to your youtube to your style. And please be careful with your items (including packaging, and details).

Ben was really helpful getting an art print for me that was no longer advertised! Great, prompt customer service

Amazing costumer service Fast shipment Thank you 🙏🏽

Dutch mail failed miserably by returning my package instead of dropping it off at a local depot. Contacted ChillHop and Ben was eager to resolve the issue. CH shipped it again yesterday and today the package arrived in absolute perfect condition. Thanks so much Ben! Cheers!

Fast delivery. Had a little issue which was sorted out by Chillhop. They were really friendly. Great service. Absolute recommendation!

The wait was short and I loved the Item, thank you Chillhop.

Really helpful, great communication when you reach out to them. If you are a streamer or a content creator, you should definitely have a look !

It’s great that the records came speedier than we thought they would. Unfortunately they both are warped. We are having to press them between large books and hope that they straighten out :(

Keep up with the good work. Ben, David and the rest of chillhop team are doing an excellent job. Been listening to their albums since 2018, and Vinyl buyer since 2020 and every time I needed support, they were there to quickly provide a solution. Thanks guys! Keep up with the good work

Chillhop team is the best, every single time i've required help in any situation, David always helps me very fast. and i only can recommend them. tks David and the Chillhop Team ;)

Never clicked so fast to give a 5 star review before now, Ben and the whole Chillhop team are GREAT, probably the best customer service ive recieved regarding records ive ever dealt with, hassel free the way it should be, greatly appreciate you backing great products with equally great customer service, i wish you guys nothing but the best, 10000% recommend shopping with them

Great music, never fails.

Great quality product as always! The detailing for each pin is perfect. Very satisfied with my purchase. Please keep making these.