1556 20th Street Suite A , 90404, Santa Monica, US
At Byte, we believe in making the inaccessible, accessible. Our oral care platform makes it easier and more affordable for all people to get the smile and confidence they’ve been dreaming about. Headquartered in Los Angeles, our nationwide network of licensed orthodontists and dentists prescribe every treatment plan of our at-home, invisible aligners, delivering fast, professional results for a fraction of the cost of traditional options. We set out to improve people's lives by helping them achieve a healthy and confident smile they are proud of.
Communication is awesome
Everyone has been so kind and helpful! Most companies I’ve been involved with never listened to me, answered my questions or made me feel heard! Byte has been doing an amazing job with customer service and making this experience easy… I appreciate everything byte has done for me:)
It was so nice having an advisor Reach out to You through the process when you were getting the shipment for the molds and how to do it and if there was any questions I could just text her/ him
Easy process and excited to start process
Easy to follow directions and understand. Customer service is also amazing!
Great Experience!! The directions were very precise. Steps Easy to understand.
Great customer service and fast shipping!
My personal experience with Byte so far has been exceptional. I am so relieved I do not have to take off of work to go to the dentist in order to pay countless fees for what I know they will offer me. Byte is convenient as straightening your teeth should be. No hassle...100% worth it
Good so far, however, waaaaaaaaaay too many emails and texts…it’s excessive and could be a deterrent for those of us with commitment issues
The impression kit was sent quickly. It was easy to use and the person helping/texting me is quick to respond or check up on me. I enjoy not having to go to an ortho office. Byte is so convenient and great customer service!
Wasn’t satisfied with my 3d scan of my results after my aligners were to be finished. I chose Byte to fix the one gap I had in my front teeth. The aligners show me to have 2 separate gaps. I reached out hoping this could be corrected before the aligners were made but suddenly I wasn’t able to get a response from anyone I contacted via email, text, chat support.
It was awesome having someone who reached out and helped me throughout the process of ordering the aligners.
Made some good progress with the first set. But had a little fitting trouble on the last set.
Then best intimately Nices to Work with loved this service
You guys never ended up getting me my retainer. I gave up waiting , not at all happy. Since then my teeth went right back to where they were before and became loose. Very bad Experience!!!!
Everything was explained to me in a concise and clear way.
Aline was nice and helpful.
Shipped mold kit quickly and instructions are well written plus there’s a video you can watch to help with the process. Shipping also a breeze. Now just waiting to find out what the lab has to say.
the process is easy and painless. I can't wait for my new smile
Well I ordered my aligners August 5th, they didn't not come on schedule, after 7 weeks of not hearing anything from byte, and multiple times reaching out with no response, I finally made a claim with the better business bureau, I finally received a response. It shouldn't be that hard to get ahold of you guys.
