1556 20th Street Suite A , 90404, Santa Monica, US
At Byte, we believe in making the inaccessible, accessible. Our oral care platform makes it easier and more affordable for all people to get the smile and confidence they’ve been dreaming about. Headquartered in Los Angeles, our nationwide network of licensed orthodontists and dentists prescribe every treatment plan of our at-home, invisible aligners, delivering fast, professional results for a fraction of the cost of traditional options. We set out to improve people's lives by helping them achieve a healthy and confident smile they are proud of.
I don’t have any experience yet but I think you guys do good job
Great costumer service! Fast at getting your aligners told me 3 week It only too about a week
Easy to get impressions. Box came on time with clear directions.
The service is deceitful and can be hard to follow annd understand. Is absolutely not worth the amount that they charge, and very poor customer service.
Did a great job assisting me and now I’m getting the aligners I need!
As soon as they make their sale, everyone goes MIA. They don't tell you if you're missing anything to get your aligners, they don't answer texts, and there's no way to call them. I sat for almost 3 month thinking my aligners were being made and shipped, only to find out they needed more dental records. It's all about the sale and then they're out. I still don't have my aligners, so I cannot leave a review about them.
I loved how quick and easy this process was. The ability to text with my advisors made communication very convenient and they always got back to be quickly.
I love everything about this company Great customer service honesty very helpful. The product is amazing,
So far, the communication has been terrific and efficient! Just finished my impressions. Waiting to see my treatment plan.🤞🏻
I have no complaints!!!!
Great but..... I do not want my pictures shown my face for advertising.... please don't show my face if you out pictures for your. advertising .. I want my face not shown
Timely. Great video to help.
Excited to get my aligners but don’t think they talked enough about the extra charges for the protection plan. I was asked if I wanted the retainers only though text and that’s it. I said yes not realizing that it also meant I was paying $700 for the protection plan. I wouldn’t have cared if it was told to me straight up that getting the retainers would also mean I was paying the extra charge but the text only said retainers not reminding me about what comes with that as well as the extra $700 that comes with it. I think they need to remind you that if you say yes to the retainers that it comes with the extra charge before they send you the receipt.
Easy process The process to get started was easy & all questions were answered quickly.
I wasted over a grand on aligners with this company. So much back and forth without meaningful progress. Ultimately I ended up seeing a dentist and getting Invisalign. Don't waste your money.
The purchase process was simple and quick. The follow up with my specialist was same day! I'm excited to finally have the smile I've always wanted.
The process is difficult and impersonal. There’s no one to talk to and ask questions except AI. I don’t want to talk to AI about finances.
Too complicated & worry some
Someone was always available to answer any question or concern. It was all a very smooth and easy process.
This a wonderful experience so far. You’ve made it so easy and comfortable to fix my smile. Thank for working with me. I look forward to getting my Aliners and seeing the results. Thank you.
