Company Details

The specialists walked me through every step necessary to get started with payment plan, aligners and care process. I was very appreciative!

Just received impression kit and mailed it out! Excellent instructions and packaging!! I'm stroke challenged, so it was quite an achievement for me! Hoping I did okay and can proceed. Thank you

I needed the extra details of the molds what they should look like sooner. Overall i may need to redo the molds. "Impressions " I like the kit but need more details because i am not experienced in this.

I love my byte aligners. They won my expectations. So neat and beautifully done. Thank you guys.

Ad said 17.95 then I was charged 19.95 then it said I'd get my money back if insurance didn't cover it. Well insurance didn't cover it.

Scam. I received text messages and emails stating I qualified for the Byte Alingers. I made my down payment of $299 to only receive another email a week later saying I don’t qualify and will be refunded only when the “Refund Department” reaches out to me. My down payment money should have never been asked for until you guys were sure I could be a candidate. Scammers

It was easy and straightforward. Excited to see the results.

I am yet to receive my aligners. Even worse, when I click on the tracking update, it says no tracking details available for this item. I’m hoping I didn’t get catfished out of over $2,000.00.

Communication and explaining the process was great.awesome experience and great service

Cannot get a hold of customer service talk speak over the phone

Byte has been very easy to navigate and execute the goal of having straighter teeth. I will say the customer service was great and timely, however, I would have benefited from knowing from the get-go what Byte was able to do with my teeth instead of halfway through the process not being able to do some of the things we originally planned on doing. Byte is a great experience and option for anyone who has a simple fix and doesn’t want to spend a fortune, I have very much enjoyed my Byte experience. Thank you byte team and I look forward to seeing the outcome we have settled upon!

The whole buying experience was well organized and I felt very informed through the whole process. The only knock I give is for shipping. I received a shipping notification when the shipping label was created but the actual shipment didn’t happen until 4 days after. That’s too much time to spend in suspense.

From start to finish, the Byte team has been fully supportive and engaged on all levels.

Good customer service just upset that my insurance was not approved

Quick and responsive customer service!

Easy to order, great follow up, and a lot of stuff with it

Wanted to return it back because I made a mistake and they said no .

I love it the molding process was super easy and quick I’m waiting on my aliners rn but other then that I love it

They had awesome communication and made it really easy to submit my impressions

my 11 week / aligner plan turned into a year and 19 aligners. aligner 19 left a huge gap in front teeth. went back to 18 while i waited what i knew would be weeks for new aligners to come in... again.. 4th set would be needed. when i told them i went back to 18 because i didn't want to walk around for weeks with a new gap i've never had, they told me to continue treatment i'd have to pay $1000 because i deviated from their plan. went back to aligner 19 and they didn't care. i broke their rules, they'd no longer assist unless i paid $1000. now i have gaps, and have to wear aligners that didn't fix my teeth for the rest of my life.