1 Centennial Ave, 08854, Piscataway, US
At American Standard it all begins with our unmatched legacy of quality and innovation that has lasted for more than 150 years. It is this tradition of quality and innovation that puts us in three out of five homes in America, as well as, countless hotels, airports, and stadiums. We provide the style and performance that fit perfectly into life, wherever that may be.
We are at the beginning of declining physical function that at some point will be very troublesome. Getting in and out of our tub with jets was very difficult. We hired an architect to make our shower, tub and back porch ADA compliant and as safe for an older person as possible. We chose American Standard Walk-in Tub with jets, healing LED lights, and shower insert. We have had it for one month. We are pleased with this product - its look, safety features, ease of entering and leaving & ability to immerse only lower legs or full body are positive features. We have no complaints. The installation crew were excellent too.
Excellent job of installing the tub and the work crew were very nice and explained eveything to me
Good installation, but several minor problems, such as leaks and a pending pump issue. Repairs of leaks have been resolved by American Standard technician, Javier. Very pleasant and a hard worker.
Most of the process was good, we had trouble with the wiring up date. No electric to the furnace. It cost us an additional $200.00. We were told we would be Reimbursement. I submitted a paid invoice and a detailed explanation. That makes my feelings about American Standard rather negative. A company is only as good as the people that represent them.
The installation exceeded my expectations as does the performance of the shower. I gave this 4 stars because my shower disappeared in transit and the installation was delayed about 3 weeks as a result.
Shower itself looks good. But installers need to use an exhaust fan when doing their work to remove existing tub, and to be careful of existing wiring in walls. Found wire cut nearly in half in wall behind the shower head which controlled my kitchen ceiling light and fan. My brother fixed it, Thank you. Also dust is everywhere in the house and drapes and curtains in other rooms now need cleaning. Also found cracks in walls behind the chair in the shower, and in the ceiling in the bathroom where chips flew when removing tile from the existing tub. Installers were polite, its just what I found a few days later, when emptying my linen closet that is in the bathroom to wash all of my linens.
I bought a tub and bidet in November and the bidet is leaking at the bottom. I notified you and was told that it would be after the Thanksgiving before you could get to it to fix it and have heard nothing as of today.
I did not get the color I wanted and because they're especially built it was too late to send it back. It was months before I received a call to set up the inspection and you have to wait all day for the inspector on the scheduled date, he never showed or called. I've called American Standard three times already to follow-up and each time I was told someone would get back to me, it's been at least three weeks and my tub that I've had for three months is no longer quick draining but I can't get anyone to call me back.
THE GREEDIEST COMPANY EVER! The customer service reps insult the customers when off the phone with them. They will take your money and insult you behind your back. THE NASTIEST A HOLES EVER. $$$$$$$$ = AMERICAN STANDARD.
After extensive research and evaluation, American Standard met our needs. All contacts, from salesman, installer were professional, courteous and handled everything professionally. Very pleased with the results and looking forward to many years of service by this product and American Standard Company. Mr. & Mrs. James Ware
Was A little misled by the sales person that came to my house Tub is much smaller inside then I thought I have bad knees and it is to high for me to get in and out and I have a heard time working the buttons if I lived by my self I would not be able to get in and out my self and it is not worth what it cost if i could get it out and if i could get a refund I would or part of a refund just not happy with it at all Theresa Boasci
Great bath! We use it every day.
Have not used my shower since it was installed. Love it. Installers told me it filled in a little over 5 minutes. Yes n no. The water was cool ta the touch but u need an 80 gal. hot water heater ta fill it in that timetable ta be warm water. A few adjustments in my fill time and I’m good ta go.
The crew that did the install were exemplary, kept everything neat and clean while they worked. Don’t know when I’ve enjoyed spending money more!
We had a very good experience with the team that came to our house. They came at 7:30 AM and left at 5:30 PM after cleaning the area and paths thru the house. They were very helpful and did a great job.
Everything works perfect.My wife loves it. Only problem was that the new bathroom door lock was put in backwards. My wife can not lock the bathroom when inside it.
Our sales person was very knowledgeable about the product. And our installer was wonderful.
Thanks, I'm very satisfied with my purchases and delivery and installation.
Very knowledgeable, polite and friendly people from the sales person to the installers. Everything was explained and shown how it all works. Actually completed project sooner than expected.
American Standard replaced our built in tub with a walk in shower.They were on time and did a great job. Very professional and courteous. We love the new shower. Great quality and workmanship.
