Company Details

A missesdressy.com entregou o meu vestido a tempo. Eu fui muito bem atentida toda vez que tive uma dúvida.

I would like to write this review to appreciate your customer service , I received my dress in time and the dress was wonderful as I expected , Thank you for your assistance.

I love love the dress I bought from them. Ordering and shipping was a breeze. I will be back for sure!

for me i believe that dealing with missesdressy is from the best shopping experience i ever had in internet , my dress was fantastic ,and their customer service was really good ,i would certainly shop with these people again and again

Gostaria de parabenizar a equipe da Misses Dressy pelo ótimo atendimento! O vestido é lindo! O atendimento ao cliente esclareceu todas as minhas dúvidas referentes a entrega e importação para o Brasil! obrigada pelo ótimo atendimento!

I had found an evening dress in London, tried it on but then hesitated to buy it. It sold out the next day as it was on sale! I was so pleased when I found the same dress at MissesDressy for the same price. I gave MissesDressy the benefit of doubt (having read some not so positive reports) when I ordered my Jovani Dress from them. I did not have much time to receive the dress so did give them a window of 2 weeks! Within an hour of ordering I received an email thanking me for my custom and trust. Shortly after I received the confirmation that the dress was on its way to London! It arrived 5 days later by DHL. Perfect in every way! Thank you Misses Dressy!

I purchased from MissesDressy back in December and while everything about shipping and such was fine the dress itself did not fit the way I had hoped. I guess that is the only issue with shopping for a dress online so I will be better prepared next time I look online for a dress.

I don't know how this company can get away with this. They took 950.00 from me because not informing me that it really takes months to get your dresses and then your credit expires when they say no matter if they say it has six months or they extend it or not. They don't want to communicate with you because they want a lot of us to suffer. They are not a company that I would ever do business with ever again. I am going to make sure everyone that I know knows it. They did not respond to my emails about another order on credits. Don't trust them. Those of you who got your dress your lucky as you can see the majority didn't. They are evidently a New York Companies that prey on customers who may change their minds or don't read all the many fine print. when they say ships immediately and you pay overnight shipping. They mean when it takes weeks or months if they can get it!

I placed an order on January 1, 2013 (New Year's Day) for a supposed stock item. They did not have any problem accepting the money and then sent me an email stating the dress would not be available until March 15, 2013. So I called and received the worse customer service ever! They are exceptional rude and unprofessional! The link clearly says: "In Stock"- then it is my expectation that it is in stock! And if it is not- then notify the customer or return the money! I don't see what the problem is!

Delivery of horror I wrote .... now get the dress. Dress poor quality stones broken! Made in China! Although the store promises 100% original! Nagle lie! Responsible for selling fake bear refuse! I wrote a complaint to the official website jovani, waiting for an answer ... NOT buy knockoffs for the money! Про ужас доставки я уже написала....теперь получила платья. Платья плохого качества, камни битые!! ПРОИЗВОДСТВО КИТАЙ!! Хотя магазин обещает 100% оригинал!! ВРУТ НАГЛО!!! Ответственность за продажу подделки нести отказываются!! Я написала жалобу на официальный сайт jovani, жду ответа... НЕ ПОКУПАЙТЕ ПОДДЕЛКУ ЗА ТАКИЕ ДЕНЬГИ!!!

They are not professional and rude and all they care is to get your money, after they have your money, they give you all kind of excuses and policies so they don't give you your money back if anything goes wrong. TAKE YOUR BUSINESS SOMEWHERE ELSE, there are plenty of other professional online businesses

I ordered my dress as a last minute New Years Opportunity arose and I needed a dress for the occasion. I went with MissesDressy as I was looking for something specific that I was unable to find in retail stores around my house. Thankfully after ordering my dress with expressed shipping and received it just in time to get any necessary alterations for my party. So very happy I got it as I was asked about my dress all night.

So I was told that they are the same people who own New York Dress, no doubt by Kimberly who is spamming everyone's review. Anyway, I didn't have one problem with the dresses I've bought from them nor have any of the people I have recommended to them. I will continue to do business with them.

So I ordered a dress last week that was 1) supposed to have free international shipping as they advertise free international shipping on every order over $200, 2) ready to be shipped in 1 business day, and 3) a Jovani dress in Champagne color. I made the order on Friday, and chose a date one week from that day as the "wear day". I could have selected Tuesday as the wear day, so this gave me three days buffer I figured in which time my fiancée could try the dress on. I came back from an overseas trip on Tuesday night and still had not received the shipping tracking number. At checkout I was charged $39 for shipping, but this said International 1-3 days, so I figured the "free" shipping wasn't available to have the dress by the wear date, so I paid the money. Now I have read the reviews, I am thinking that there was just no option available and they were going to charge me anyhow. I made a few phone calls to customer service. I was hung up on the first time. The second time a woman told me the dress was on the shelf waiting to be shipped, but that she would call me back in an hour or two. This was at midnight my time. I was in the office all night and never received a return call. I wrote an e-mail at 8 AM. That was 10 hours ago and I still haven't heard back. Something tells me that dress is never going to make it here by the wear date tomorrow and I guess we just won't be going to the annual work party this year, which is incredibly disappointing as one of my favorite coworkers is leaving the firm. I will do my best to recoup the money they took. It is sad really, the dress looked beautiful online. I was really hoping to see it on my bride-to-be and adding it to her collection. Now I can't believe I was so stupid for ordering on a site before reading reviews. I guess I took for granted how easy internet shopping is for electronics and stuff on amazon.

I ordered my dress from MissesDressy and then came here and saw all the negative reviews and got obviously worried I just threw away $450. I began anxiously waiting for the worst but sure enough in a couple of weeks I received my Jovani dress just like I had been told. Quality was exactly as expected as well so luckily my experience with them was quite positive and will look to shop there again.

I ordered a dress 3 months ago and after I paid $628.00 I was told the dress was not available. When I asked about the refund I was treated very rudely and told to contact my bank? Initially I paid through paypal as I thought it would be safe, although I don't think they can help me. Not sure what to do now but must warn others. I am not rich, far from it and only spent that much because it was for my daughters prom. I would never normally pay that much for a dress.

worst customer service and there return policy is not fair. I order a dress and on my confirmation documents shows the apartment number was not there for delivery. The carrier left the package at the office but no notice they tried delivering since missesdressy didnt put the apartment number. By the time I notice the package was at the office it was more than the 3 days policy. The dress is too big and I want to exchange it, I dont mind a credit but even that it was there fault for not providing my full address to the carrier they dont want to give me a credit. They only think about them self not there customers. Theres so many dress company that are way bugger because there customer service. Dont order from them I do not recommended. Also I paid for 2 days service and received it 3 weeks after. Dont believe it when they said is 2 days.

I ordered a bridesmaid dress that had to be custom made for a wedding. I was informed at the time of purchase that the dress would be shipped in 6-8 weeks; however, when I called to check on the progress of the dress after 6 weeks, was told it would be 9+ weeks before it would arrive in their warehouse. This resulted in not having a dress for my sister's wedding. They say their policy states that once customer ordered, there is no recourse, whether they ship as promised or months and months after that date. In other words, they take your money immediately but you have no real idea if the dress will arrive by your event date. I would highly recommend not doing business with this very shady online retailer. I've contacted the Better Business Bureau where they are incorporated and filed a complaint. Don't waste your time or money on this retailer.

I purchased a dress from missesdressy and was satisfied with the product and the delivery. However I was very upset with missesdressy customer service regarding a previous purchase. I purchased a dress, but I was not in town when it was delivered. When I saw the dress, it was not what I expected, especially the fabric, that looked much better in the picture. I remembered that one of the differentials at this website was the possibility of returning in case you are not satisfied. However, I had not noted that it had to be done in a maximum 3 day interval after delivery (what I think it is an excessively short period). Ok,I understand that it is the company policy. But What made me very upset was the attendant on the phone. He was rude and insinuated that I was trying to cheat. He was ironic and I really did not like how he treated me as a customer. Because of this incident, I was concerned about shopping at their website again. However, I needed a dress, and could not find another anywhere, so I took the risk and ordered at their website again. Fortunately, this dress was exactly as pictured. Nevertheless, the 1st experience almost prevented me to shop at their website again.

Strongly recommend NOT ordering from this website. I ordered a dress for my daughter's wedding. The dress arrived with numerous flaws and I attempted to obtain an RMA number to return the dress. They would not provide an RMA number because it was past the 3 days. After paying over $400 for the dress, I wrongly assumed quality would be good and there would be no reason to worry about having to return it because of the quality. They did not respond to my emails or make any attempt to provide any kind of customer service or assistance. The dress is unwearable. I went to a professional seamstress for her opinion and she said flaws were as a result of the way dress was packed. Sequins rubbed up against mesh creating multiple elastic strings to protrude from seam. Now I have paid for a dress that was shipped to me in a flawed condition and they will not replace the dress. I would definitely not order from this company, they are not honest in their representation of their company and the quality of their dresses is questionable. I am very upset that at this late date I will need to look for another dress and somehow come up with the money to pay for another dress.