Kiln Lane, KT17 1DH, Epsom, GB
The largest family-run new & used car supermarket in Surrey with over 1000 vehicles in stock. New car dealer for: Abarth, Alfa Romeo, Fiat, Jeep, Hyundai, Nissan, Nismo, Peugeot, MG, Renault & Dacia.
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Stuart,Jodie and harry has been amazing and very supportive throughout our process thank you very much Dawn
I was not going to write anything, but I decided to make other potential customers aware of the issues they may encounter. Last year, we purchased a second-hand Peugeot 3008. We fell in love with the car and were really happy with the customer service provided by Stuart. The car was sold to us with a new MOT and service. However, a few months later, no more than 1000 miles, we established that the car needed a new set of pads, front discs, and new antiroll bars. We brought the issue to Wilsons and were told that this is wear and tear and we need to pay £200 so they can "investigate" before deciding if this would be covered by the 1-year warranty. It cost us £500 to cover the cost of the repair, and the advice from an independent garage was that the level of tear of the pads was dangerously low, nearly risking locking up the discs (just a reminder that the car was MOTed and serviced and a few months ago) The second issue we had was with the service history. We were assured that it had a full service history, so we trusted Wilsons. However, we were excited and did not correctly check the service book. We are now selling the car and noticed that this vehicle had no service prior to 38 600 miles. We were lied to and misled. For any further Wilsons customers, DO NOT TRUST WHAT YOU ARE TOLD. GET EVERYTHING INSPECTED, AND FOR SECOND-HAND "APPROVED" VEHICLES, GET AN INDEPENDENT INSPECTION ASAP, OR GO ELSWERE.
From the moment I stepped into the showroom at Epsom Amelia was friendly, helpful, customer focused, nothing was any trouble, I picked up my new MG HS TROPHY today, I am over the moon with my new car. I highly recommend Amelia. & Reagan their attention to customers is 10/10 thank you 🙏🏼
Purchased the new Santa Fe from Wilsons Epsom , great customer service as soon as I walked through the door ! Love the car , my first Hybrid and Hyundai going from a Porsche Mecan S ! I love it ! Special thanks to Ali for going through the sale as smooth as possible , great guy and customer service. Al round 5 stars 🌟
Stewart has been amazing and was able to deliver as advised which is quite rare at the minute
I bought a second hand Audi TT from Wilson’s in Feb 24 . Had issues shortly after which they did sort out to be fair . However, I was appalled to find out upon taxing my vehicle the following year that they did not send off the V5 , meaning that it was still registered to Wilson’s after a year of me owning it . When I raised it as a complaint they’ve said they apologise for the “ oversight” and blamed DVLA for not receiving the paperwork . Absolutely disgusting .
Friendly, helpful service. Really happy with the whole process of buying my new car!
Came in for a new motability vehicle, Harry was extremely helpful and accommodating. Was very welcoming and never felt that we were being upsold. Walked out with order for a new 2008 GT.
Have just purchased a car, am really pleased & would thoroughly recommend Wilsons for great service all round. I'm especially thankful to Ali who guided me through the whole sales process, I wasn't rushed at all, all my questions were answered. Extremely appreciated being a lady driver! Thank you to Ali + team!
Great service - very professional !
One of your staff Jack was wonderful car salesman very attentive from start to finish very friendly kind and caring and i would recommend him if your buying a car.
Super helpful - not patronising to lady drivers! Very helpful, not rushed at all, excellent adviser
Excellent for initial enquiry to completion. Stuart and Jodie were both absolutely brilliant - professional, courteous and knowledgable. A pleasure to buy from them!!.
Recommended for very wide choice of stock, and substantial savings by buying pre reg compared to main dealer list prices.
Just bought a nearly new car from Nissan/Wilsons in Epsom. What a great service from Cheyan and Sophie and the team. They were just lovely to deal with and I didn’t feel I was being sold anything I didn’t want. I’ll still go there for my services but my only disappointment is that the Nissan showroom is closing so they won’t be there when I’m ready for my next purchase.
Very helpful. Nice quick handover. Thankyou
Jack was great and very informative! Thank you for your help, so excited for my new fiat!
Great customer service and super knowledgeable. Thanks for a very straightforward and trouble free purchase.
I must say what a great day going back to Wilson’s to buy a car from Michael Kidd he was not pushy at all I recommend him to you all I will love my new MG thanks also to Chris Weston and Alex Hallett for your help with the best price for my existing car