Unit 51 Chocolate Studios, 7 Shepherdess Place, N1 7LJ, London, GB
Didn’t get paid as the client decided not to pay me as my answers didn’t match my screening apparently . My original date was June and then took place in sept . I had so many calls in between I actually lost the plot . Pretty surprised as they continued the call for the full time and wanted To know my thoughts and opinions . The call wasn’t ended . Vocal views didn’t reply to my email . I wish I had read the reviews pre applying as there is a lot of negatives .
Meant to make a payment within 21 days and emails and phone calls ignored. Now looking in a small claims court.
Payment was promised within 21 days of the group but didn't materialise.. can't get hold of them on the phone and emails are either ignored or responded to promising payment by the end of the day which doesn't happen. I will be reporting them to the Market Research Society as this is no way to treat respondents.
Vocal views are most definitely one of the best market research companies, if not the best, with very interesting, fun, engaging research projects which truly values and respects peoples opinions. To be incentivised is a wonderful extra for such a privilege to air one’s opinions in a fun environment. They are friendly, transparent and in my experience I have never ever had issue with payments. People need to be patient as to when projects officially end and respect the 21 day period (normally sooner) for payment as Rome was not built in a day and they Always pay, so please ignore any negative review. Thanking you kindly Vocal Views
Don't do anything for this company all these reviews are fake and they will not pay you. Even when you have proof they you done the job. Awful company stay well clear of them there are plenty of others who will pay you
Focus group was poorly ran with lots of unnecessary wait time, which was not paid any additional sum. Payment was not received on the quoted date. An email was sent with another date. The payment was not received on this date, instead I was asked for payment details 1 day before. One working week later and payment has still not been paid. One of the candidates in the focus group said that they'd be a nightmare paying - I guess they were right...!
Rude in email and not paying for surveys. Check all the 1 star reviews they are all complains about not getting paid. Police should investigate.
I applied and was selected for the Testing Panel. I received a phone call, however was unavailable so a message was sent. When I called back, I was given a wide choice of available slots. A follow up email and a text reminder was sent from Vocal Views on the day. I though that was very useful if for any reason one couldn't make it, there was an opportunity to inform. The Testing/Feedback process itself was clear, efficient and quick. I was paid at the end of the session in cash. Very good
Very good communication and I thoroughly enjoyed the experience. Would highly recommend them for recruitment. Excellent communication and friendly texts to confirm research together with telephone conversations
Great company. Fast, friendly and efficient!
Very quick. The staff are very efficient. I would attend again.Tks Chrissy
Genuinely quick, easy and super good! I am a student so any small money I can make on the side is super handy. I applied to do one study and was called back and picked to participate. The overall study time was quick (few weeks) and payment was given within 3 weeks after. Whenever I needed help they were quick to respond either via email or they would call back within no time. I really enjoyed working with them and would hopefully love to do more in the future! Very professional people, efficient and easy to participate.
Lovely friendly staff, lots of clear instructions prior to the interviews, and easy payment process. Highly recommend
Unpaid for two studies! I have taken part in several studies for Vocal Views but there are still 2 I haven't been paid for. Every time I contact Vocal Views to complain, they ignore me. Shockingly bad service - they just don't seem to care.
Great projects, great communications, decent incentives
I recently completed some market research with Vocal Views and am happy to say the researcher who conducted the research was extremely professional and so lovely. The journey up to taking the research was also very well managed and I was kept informed of everything every step of the way. The fee was also paid within a reasonable amount of time. I am very happy to recommend Vocal Views.
Good communication, however it took a while for them to get back to me. Friendly staff. Quick payment too!
What a great evening doing market research with Vocal Views, the researchers were all very friendly and made the time go fast and it was a delightful subject, they even had nice food and drinks available, and a great numerical package.
I'd be happy to share my thoughts on my experience with this study and with Vocal Views as a whole. Overall, I've had a great experience with this study and Vocal Views. The recruitment process was smooth, and the communication throughout has been clear and timely. I appreciate how Vocal Views kept me informed and made sure I had all the necessary information for the study. As for the incentives, they have been fair and provided a nice motivation to participate. It's always nice to be rewarded for sharing my opinions and experiences. I'm grateful for the opportunity to be a part of this study and to provide my feedback.
Interesting surveys and a friendly team. Pleasure to be a participant
