Company Details

Ужасный сервис, хотела изменить дату билетов, онлайн помощник пишет с вами свяжутся через 64 минуты, соответственно никто не связывается. Звоню в тех.поддержку звонок сбрасывается уже пятидесятый раз

Today, I purchased a flight ticket from Cairo to Dubai, and an hour later, I searched for the same ticket again, and I was surprised that the price was cheaper than the price of the ticket that was purchased an hour earlier. I sent a request to the company to transfer these differences, but I could not reach them This is the first time dealing with this company. I am very upset about dealing with them, and I will not deal with them again.

REEMBOLSO NULO!! Desde Febrero de 2020 compre 3 tiquetes para Canada y por motivos de pandemia todos los vuelos a este país fueron cancelados! He pedido un reembolso o un voucher con el valor de los tiquetes para usarlo después y no me han dado respuesta!! tengo ya casi 2 anos en Febrero los cumplo y en teoría es el plazo maximo de cambio!! no lo puedo creer, nadie responde, nadie contesta los emails, el numero de contacto es holandes y nadie contesta!! El chat de la pagina web no soluciona nada.. ESTAFADORES !! devuelvan el dinero de la reserva, los vuelos fueron cancelados por causas ajenas a nosotros los clientes y necesitamos el dinero en estos tiempos de recesion economica!! LADRONES

Realice una compra de 3 tiquetes a Miami el 24/01/ ,reserva # VCO 1597133 por valor de 5578137 $(COP) fue erolinea JET Blue para viajar Junio del mísmo año y por motivos de pandemia fue cancelado con fecha mayo 14/2020 número de cancelación VCO 1597133/1 , con valor a reembolsar según Factura 5116137 $ (COP),los he contactado después de muchos intentos por chat el único medio disponible para tal fín y correo electrónico y a la fecha hace 2 meses me reemvolsaron sólo 217000 $ (COP) , he hecho múltiples reclamos para que corrijan su erro y me reembolsen todo mi dinero y no me volvieron a responder nada ,ya no me dejan ni contactarlos por la página de reclamos y atención al cliente. Si pueden colaborarme por éste medio se los agradecería Gracias . Wiston Usma Mejía ,celular 3154155015

Huyan de vayana. Compré unos pasajes al medio día, han pasado 7 horas y hasta el momento no recibo la confirmación y en la aerolínea no han recibido la reserva, pero si descontaron un cargo a la tarjeta de crédito. No hay nadie ni contacto donde pedir ayuda.

Still on this case, nearly one year. Hands off this group, Travix NL. Vayama.com same company. Do not book with this company, Travix group. Want 3800 euros back, must be fought for in court. Flights booked in Nov. 2020, paid with cheaptikets.de, Travix NL, 3800 euros. Flights canceled by Cheaptikets.de for no reason in Feb. 2021, allegedly by the airlines. No money back, so far just stalling, the airlines need time. Nonsense. You're being fooled, cheated. No information, no contact. My lawyer has been on the action for the last 7 months for the complaint and the complaint. No support, no info or file number. The money gone? No, until the end of my life I will take action against such fraudulent behavior. I want my 3800 euros back and compensation for this coercion and the costs for the lawyer. Warning! Do not book with Travix, all the subcontractors. Otherwise the money is gone! Tell others, make it public! Do not let them get away with this behavior! Better a few euros more, directly from the airline. What I might have saved over the years with such a broker, he got back in one fell swoop and I'm the stupid. So strive to continue the process and, if necessary, take it to a European court. Statute of limitations 3 years, so litigate. For the bots who work for this company: - Booking code known - Booking number known at cheaptickets.de - Letter of attorney, payment request is available to you. The application will soon be submitted to the court by a lawyer. Do the job and give customers their money back !!!

Si hubiera la posibilidad de calificar en negativo lo haría. Hace meses que reclamo me reembolsen mi dinero por el pasaje que compre y Dada la pandemia se canceló. La peor empresa del mundo. He mandado email y dejado mensajes y han dejado de contestarme. Una vergüenza que sigan operando y vendiendo pasajes. No se dejen estafar. Son los peores y por lo que veo somos muchos los estafados. Hagamos una demanda grupal a ver cómo se la ven!

Solicito me reembolsen el dinero de la reserva VCO-2050636, reserva que ustedes mismos cancelaron, es urgente.

I made a purchase and was informed that within 24 hours my ticket would be sent, the amount was deducted from my account. Question of 1 hour later, an email arrived cancelling my purchase and that the money would take 5-10 days to be reimbursed. I went to buy another ticket at the company and the value was more than double, that is, I ran out of my money and still had to pay a double amount on the ticket.

Si pudiera darles cero estrellas , se las daba. Desde 2020 compré un boleto de avión Amsterdam- Mexico el cual se canceló por la pandemia. cuando hable a la united para cambiar de fecha el boleto me dijeron que Vayama ya les había pedido el reembolso y que ya se lo habían dado a Vayama de vuelta. Vayama no contesta teléfonos, solo emails, en los que me dice que no me puede pagar de vuelta, Que sorry! esto lleva una año y medio.

Compre un tiquete ida y regreso a España por Estados Unidos. El regreso no se pudo hacer ya que existia una limitación de sanidad desde hace varios meses. Para ingresar a Estados Unidos desde Europa, solo se puede ingresar sines ciudadano Americano. La plataforma no debio vender este tiquete y tampoco tenia la advertencia cuando se compro el tiquete. Esta plataforma dice que no responde por el tiquete.

I purchased my airline tickets on 02/2020, stil not getting my refund back. Every time I am contacting Vayama Iam talking with a different person, and start this over and over!! Talking about my experience?? I would never purchase anything for this company, I will always write as many reviews as I can so nobody will go through this nightmair. Please DO NOT EVER BUY ANY AILINE TICKETS FROM VAYAMA!!!

I bought tickets 2 years ago through Vayama. Trip was canceled due to Covid. They sent me a few emails throughout the last year and a half saying they were working on the refund. Finally this week they sent an email stating they tried to put the refund back on the debit card I used to buy the tickets. My debit card info has changed since then so Vayama asked for every bank detail: “Refund got rejected to the provided Bank details. We request you to check with your bank and resend all the details mentioned below. Please provide in the same format as mentioned below. Account number: SWIFT: IBAN: Routing number: First name: Last name: Bank name: Bank state: Bank street: Bank city: Beneficiary state: Beneficiary street: Beneficiary City: We can only process your refund when you provide us these exact details. We will start processing your refund after we have received the details.” Has anyone else received this? It seems like a perfect way for them to take anything out of my bank account….I replied to the email and asked them to send me a check instead. They said they cannot.

Wonder if a class action suit with all of these reviews about promises to refund, that never happens. We bought 6 tickets. Flights canceled. Vayama blaming the airlines and of course airlines refer us back to vayama. Now Vayama is saying we must have deleted our profile. Why would we since we are out over 3k. Has been over a year dealing with them. Anyone have a better idea to get our refunds? Would appreciate maybe a Vayama supervision reach out me.

Vayama is a straight-up thief. For over a year they did not refund us for a flight cancellation - total g almost $4000 for 5 passengers (family of 5). We tried to dispute with our credit card company, but that dispute was rejected because Vayama kept promising a refund when they were refunded by the airline. We filed a DOT complaint which finally forced the airline to provide proof that they refunded the flight cost to Vayama. Vayama refuses to refund us the money because we had filed a chargeback - even though Bank records show without dispute that Vayama is holding onto our $4000 and that we were never refunded by the credit card company. We are planning to sue them in court at this point. DO NOT DO BUSINESS WITH THIS COMPANY.

They are a scam I bought 7 tickets and them they cancelled the transaction because the prices of the tickets increased ( as they said) which I dont believe, theytook the money and they didn’t give the money back, don't buy with them, they are totally scammers and the customer service is no helping at all, I am gonna repost this company I have proofs of their scam. I had to call the bank and just because they did an investigation mI could get the money back, but I will never so the dame mistake to book with this agency

VAYAMA..malaaa..no compren por este intermediario. Compre tiquetes y una maleta y nunca aparecio el derecho al equipaje, les escribi correo y nunca respondieron. No responden ni telefonos ni correos. Mal servicio al cliente.

Vayama es un robo La peor experiencia compre unos tiquetes aéreos colocaron mal el nombre de mi hija me comuniqué inmediatamente y por un mes seguido y solo me respondían excusas y mentiras para no hacer la corrección del tiquete. 3 días antes del viaje dejaron de responder el chat. Ladrones

I encountered a problem with my flight and the airlines told me I needed to talk to my agent, which was Vayama. When I tried to call Vayama over and over again over days and weeks, I could not get anyone to actually answer on the phone. They are very good at taking your money, but there is no service at all. I will tell any and all that listen, but especially my family and friends, never to use Vayama to book anything. Please use the individual airlines website if possible. Compare the airline website with the discount website you are using; most of the time they prices are very similar and you get better service when dealing directly with the airline, especially in the case of international flights.

POR FAVOR NO COMPREN POR MEDIO DE ESTA PAGINA, LO UNICO QUE HACEN ES EMBOLATAR LA PLATA DE SUS CLIENTES, SE COMUNICA UNO CON UN ASESOR APARTE DE QUE HABLAN EN INGLES LO UNICO QUE DICEN ES QUE EL AREA CORRESPONDIENTE SE ENCARGARA DEL INCONVENIENTE. POR FAVOR NO COMPREN LOS VAN A ROBAR