Company Details

I contacted Transglobal Express today as some documents needed ammended. This was done very quickly by Emily. Just want to say thank you Emily.

Performed great as usual

ALWAYS EASY TO QUOTE AND BOOK A COLLECTION AND DELIVERY IS ALWAYS ON TIME

Transglobal Express is a great website to use; easy to navigate and offers an excellent range of pricing options across the range of courier companies as well as other tools necessary for navigating the world of international shipping services. We are a small business that regularly ships a wide variety of parcels (in size and weight) worldwide and found that having an account with one courier company didn't always give us the best prices, whereas Transglobal Express can offer the best prices and choice of services on any given day. There is the very useful DDP quoting tool, so you can view the calculated import duty and taxes fees before committing to placing the order. I must give a shoutout for the fantastic service from the Premier Team, especially Catherine Jones and Vanessa Mills, who go above and beyond to help chase up and sort out those shipments that hit problems - usually with customs - along the way. Their response time is quick and efficient. They act as a go between on my behalf, trouble shooting directly with the courier companies to help resolve any issues that arise. As the rules and regulations governing international imports and exports increases in complexity, the help and advice given by the Premier Team is invaluable to us as a business.

Parcel x 3 stuck in agents shop gravesend still not delivered after 10 days won't be using again for my business he's rude and said he was going to stop taking my parcels Wheelie good mobility Ltd

TE always give you options on price and delivery, and if you have any problems with anything they are always available on the phone to sort it.The staff are always friendly and polite and very knowledgeable in their job.

Have used Transglobal for years, always prompt in pick up and deliveries, and in the odd case I have made delivery address error, prompt resolved and re-routed.

TG is amazing because they make delivery simless.

None to write

I had an unusual item to send, so contacted HMRC, the reply was not helpful. So I contacted Transglobal and spoke with Lyndsey Lloyd, Lyndsey was most helpful and got back to me within 5 minutes with a sensible code to use. followed up with an email 3 days later to check I hadn't experienced any further problems. For this twice yearly user of Transglobal I couldn't be happier with the service.

The USPS service Transglobal offer used to be a competitive and reliable service. It is no longer reliable so I will be stopping using this until they can improve. It is supposed to be a 4-6 day service but I currently have parcels over 2 weeks and still no sign of delivery. Clearly they have changed something in the way they tranship over the US, I asked Customer Service but I was just fobbed off. Sad as it used to be a great service

Disappointed that it took an extra day to pick up an expensive DHL Express international parcel. All phone calls to office were unanswered and the agent offer on the website went unanswered. It also took an extended time to receive shipping label.

Lost parcel

I am absolutely disgusted with the appalling service provided by Transglobal Express. From start to finish, this has been a nightmare, and your company has shown complete disregard for my shipment and my trust. Let’s start with the pickup: the driver literally threw my boxes into the van like they were garbage. No care, no professionalism—just blatant recklessness. I should have known then that disaster was on the horizon, but nothing prepared me for the horror that awaited at delivery. When the boxes arrived, they were torn apart, and everything inside was shattered beyond repair. A TV bent like a boomerang—seriously, what did you do, play football with it? The items inside the boxes weren’t just damaged; they were damp, exposed, and ruined. This was nothing short of criminal negligence.

Fast, efficient and helpful, great service.

As always exceptionally helpful. Even more impressed that my parcel took 5 days to get from Gosport to Melbourne. Incredible.

Great service, always respond on time and very helpful agents.

Well, after paying for overnight shipping, one week later, I still don’t have my package

Excellent service from help with completion of shipping forms through to collection & delivery. Regular updates in progress

Transglobal definitely losing control of the service. Your re just an agent and are not FULLY in control of the couriers unfortunately this makes your lives and MY LIFE harder! Contemplating leaving the service.