Company Details

Very well made furniture and good leather....however somewhat lacking on comfort. The seating position with the cushion option we went with is too high (my wife is 5 ft 7 and her feet don't touch the ground when seated!). Given the price, I have to say I am somewhat disappointed as whilst they are good looking....comfort is everything.

Really awful experience to be honest. It started really well. Ordering was easy and the sales person was really helpful. But after that it was terrible. We actually thought they had gone bust at one point (or were just about too) and our money was gone. I had to call and call, they didn't return calls after we ordered (they did occasionally), but it was only when I got so sick of being fobbed off and said I was going to cancel the order if it was not delivered by Friday and low and behold it was. Nice Sofa, but poor experience.

Absolutely brilliant furniture, so pleased with it all

I am really pleased with the Regency Flat Wing chair, visiting friends have commented on it, quality and colour

It can be difficult to find a BLACK Chesterfield but I did and it was well-worth the search. I am delighted the the finished product, which was delivered 2 weeks early. Superb workmanship, at a competetive price. Browse round their showroom at your leisure (no hard sell) and when you re decided you will find the sales staff very helpful.

1. The final invoice was emailed for the full amount omitting the £250 deposit we paid. Clarified with a phone call. 2. Email received stating chair was with the courier, we heard nothing for two weeks. Only following my phone calls to the chesterfield co. to chase up progress did I get a call from the courier. Chair received 3 weeks after original email. 3. Seat cushion velcro securing flap became detached after a few hours use. An appointment with a repair company was quickly arranged. The flap was re fixed with the appropriate number of staples.

Get Out !!! Thats my chair, you can only sit in it when I am out OK !!

As anyone would be ordering something so expensive online without ever having actually seen the product with their own eyes, we were slightly apprehensive. When the sofa arrived-we need not have had any concerns. The delivery men knew exactly what they were doing and the sofa arrived in perfect condition. I would not hesitate recommending this company.

It was my first time buying from this company and everything went according to plan. The delivery came a day early and the company was very good at keeping me up to date with when the delivery would take place.

the experience from start to finish was first class and everytime i look at the sofa i cant believe how they do it for the price, have seen the same style sofa elsewhere at double the price

I found the service of the Chesterfield company fantastic. It was one of the best sites I have used and, as I am disabled and use the computer to shop most times I am quite an authority on this. The Chesterfield company were always on hand for any queries I had. My e.mails were always answered promptly and with courtesy as well as kindness. In the end it was like talking to a friend. The two sofa's I ordered are very comfortable and look great. Luxury and comfort what more could I want. Highly recommend a five star service.

the furniture is a work of art at half the price of barker and stonehouse

I received my leather monks chair and checked over as suggested.it seemed ok. A few weeks later when I was giving it a leather wax I found three splits where the studs are knocked In on top of the chair. When contacting Chesterfield they said it must have been me who done it, and they were not interested.

I purchased on the Internet a wingback chair which was delivered within 6 weeks. I was impressed by the product,the service and the carrier who delivered the chair. Everything was as promised on the order form and also punctual. I shall be ordering again soon and recommend this company without any reservations.

I recently had the opportunity to purchase replacement furniture due a a flood that we had suffered, I instinctively chose to get a new sofa & Captains chair from The Chesterfield Company, From the initial contact right through to delivery the staff were very knowledgeable & helpful, All calls were answered professionally & all questions answered quickly, The quality of the furniture is second to none & for the price it beats the "mainstream" furniture suppliers such as DFS hands down, None of the other mainstream furniture suppliers could or would be able to deliver such high quality furniture for the same price as we paid, neither would their customer service skills be close to the level of what we received at The Chesterfield Company, From the start to the very end I was kept in the loop & I have no problems with highly recommending The Chesterfield Company to any of my friends or relatives - In fact I have already done so, I will be ordering some more furniture from The Chesterfield Company in the future & can not praise them enough, From the initial sales person right through to the delivery driver, the service and courteousness was second to none.

The staff were helpful whenever I contacted them to find out about delivery times. They do take a while to build the sofa and dispatch it, however it is well worth the wait as we now have a lovely quality sofa. I would definitely recommend them to my friends as it is such good value.

We found that we were having to do all of the chasing regarding delivery and when they said that delivery people would contact us they didn't and again we had to chase Chesterfiield. Found this very frustrating. Chair quality is good.

The leather I chose; vintage analine, is the nicest leather I have seen , the sofa is gorgeous. There was a small fault on the piping, the staff could not have been more helpful, they had it picked up, mended , and returned it very quickly, and all in the week before christmas. The staff are very friendly and a pleasure to deal with , I ordered on the phone, the brochure is fantastic, and the sofa delivered on time by a very good delivery team. All in all, a very friendly company.

From requesting leather samples to taking delivery of the sofa the process was stress free and easy. I absolutely love my new sofa thank you, thank you!

staff are friendly and helpful and not pushy at all! I travelled a fair distance and was seen without an appointment. I had described what I wanted and the salesman disappeared and came back with exactly the leather I was looking for which wasn't one of the samples I was sent. he explained fully the options. questions and queries to the manager were answered promptly and she was also very helpful. finally the delivery company used were also excellent, delivered in time, sofas were well and truly packaged for transit, staff were friendly and took away all the packaging! delighted to have stumbled across this company! thanks again