, , , GB
Alyson has been very helpfull today. Good experience
Used online chat. Quick and efficient - no waiting
Alyson was very helpful in renewing my contract
I have only given 4 stars as the problem hasn't been resolved yet and I am still waiting for broadband to stop going off. So annoying at this moment in time when we need the internet more than ever.
Charlotte was quick and efficient
Lovely customer service from Charlotte 🙂
Charlotte was very helpful, great service!
Alison helped me regain my internet, really helpful and friendly this review is from Vera Davies, shows my husbands name Ivor Davies
Cathy was a great help, & had a lot of patience with an OAP. You should be very proud of her. Thanks Cathy.
Carly was very helpful and answered all my questions clearly and sorted out the problems with ease.
I was unable to access my webmail. Charlotte suggested that I try a different web browser. That fixed my problem. Excellent service.
Very helpful ~Emma~ I was given a revised deal on saying I had been given options... I am now looking at it
Charlotte was very fast and helpful. Also very polite
Requested push back date for new line. Not received confirmation in writing that new date is possible and response from online assistant was "we will do what we can"
Quick and helpful Thanks
Very quick and helpful. Each time I have used this chat my queries are resolved.
The online chat is great. Fast efficient and service is great
Problems with my invoice. Resolved very quickly and efficiently by Kate.
Excellent communication. And Alison dealt with my query very professionally. Excellent service
I wanted to pay a bill very quickly done great
