, , , GB
Alyson was unbelievably patient and helpful. She was extremely knowledgeable and worked hard to get my account up and running again. It took at least 3 visits to "on line support" to get things viable. This is an ip system that seems to be slow and over worked. Investment in the system seems to be required
Alyson resolved the webmail problems i was having quickly and without fuss.
I spoke to someone (Charlotte- online support) using the online chat service. Got resolved within minutes. Thank- You!
I need help to retrieve my landline number and it was very fast getting the needed help.
Smooth and helpful all problems sorted
I had 2 queries that the technician resolved so quickly for me. I'm very grateful.
The lady I chatted with today was so very helpful and totally put my mind at rest. I received a message to say that I was being billed for something I didn't ask for and this was sorted out within a few minutes
Very helpful and so polite!
Very helpful and informative
Was very helpful
It was really good - the chatline hosts were very helpful and always professional, and responded speedily to my questions. Excellent service
Needed to find out my landline number. Emma, your online assistant was very nice to chat to and more important, provided the info very quickly. 10 out of 10 to Emma.
Supanet seem to have improved their service, chat is opened quickly and helpfully. I've been with them for 20 years through ups and downs and they seem to be on an up at the moment. Long may it continue!
I went to upgrade or try to upgrade my broadband speeds and they offered me a competitive deal better than I expected. Professional service throughout.. recommend. Ian
Fantastic customer Service. Thank you
Used the LiveChat to deal with a connection problem with my WiFi. Took less than ten minutes to get it sorted. Very efficient and helpful. Have not used this facility with Supanet before but would have no reluctance to use in the future if required.
Very helpful and efficient
Really fast response and quick resolution of the problem
It is nice to deal with a person than a robot. The service was professionally handled It was a useful experience
Pleasant lady gave me good news and informed me of when my next bill is due
