Company Details

Great company to do business with. Great prices.

slow delivery

We are extreme pleased with the quality of the balusters and the installation directions. It was a fun project!

Beautiful! Very pleased and will reorder soon!

Sleek aluminum hand rail-- clean and contemporary.

Excellent quality product, arrived in good condition and on time. A bit pricey due to ordering a small quantity.

Delivery was prompt, quality was excellent. We have very happy with the end product.

I could not find the parts i needed at any of the big hardware stores where i live but Stair Upplies had them and shipped fasr. So much easier!

The staff knee EXACTLY what i ordered and when I contacted them for assistance, their knowledge was extremely helpful.

First $70 for semi-round shoe molding is ridiculous, the fact that you cant get it to the size you need. Whos stairs are normally 10" round vs 8", second the shoe molding is larger than normal larger than normal molding so you cannot match it for the straight piece on your stairs. For $70 for a piece that cost $2 to make I shouldn't have to cut it down, sand it to make it fit. If I wanted to do that I should have made it myself. Third, I looked up to order the 3ft piece of shoe mold to match the semi round to finish my stairs. Again, WAY over priced to ship it and it takes 21 days "YES TWENTY ONE DAYS" before it even ships? Dont you have this is stock? It should ship in 24 hours. This company is over priced, out of control, and inefficient.

We recently replaced our 2nd floor stairs along with the landing. My husband wanted to replace it with individual pieces of wood as it was previously but I wanted a full slab of wood. I'm glad I searched and found Stair Supplies. I received my order a few days ahead of schedule and the measurements were exact to what I ordered. As they make each piece as ordered I did email them to check on the status and their reply time was great. Would definitely use them again if needed.

fast shipping, fair price and helpful person on phone.

Excellent service and delivery. Fabulous product. The quality is top notch!

The stairs are beautiful. Our only complaint is that we were confused by the directions for taking measurements. This meant that instead of having an inch or so to cut to custom length we barely had any extra at all. If you're not sure how to measure you should call for explanation.

Once I got hooked up with Anthony my experience was very good. I hope you have more people like him willing and able to take care of customers I wasted a week trying to place my order with Raun Kunkel who I’m sure is very busy couldn’t return a call or email. Tell the boss to cut her some slack. Probably that monthly thing

Sales department has a vast knowledge of their products. Highly recommend

This is our second installation and we could not be more pleased with the product. Planning and measurements were accurate and installation worked well. There was a minor error in some incorrectly supplied parts but Stair Supplies quickly advised a fix and credited without question the cost of rectifying the issue. We would highly recommend the glass railings and Stair Supplies. Thank You.

What a waste of time!.......and $50 which they required to have them send a sample.

We have used stair supplies twice in 2 different homes. We enjoy working with this company, and the product and customer service is great. Highly recommend them. Thank you

Quick shipping, quality materials.