2125 196th St SW Suite 112 , 98036, Lynnwood, WA, US
Solid Apollo was founded in 2009 with the mission statement of bringing to the market energy efficient LED lighting and LED lighting control systems in just one place.
So I am a Fabricator, I design custom metalwork and then build it for clients. And I did my research on several companies to not only deliver a trust worthy product but also give me sound tech support. These guys won by a long shot. They literally took my idea and helped me develop an order list. And I must say it worked seamlessly. If I had one complaint it would be the price. I feel that the prices are quite a bit high. But I know that I’m getting exactly what I need when I order from them.
I ordered a power supply and a roll of LED lights. During packaging of my order, they noticed that the power supply that I ordered was not the one I needed to power the lights. They actually called me to check if I meant to purchase that power supply or if I wanted one that would work with the lights I purchased. That avoided me from receiving my order with the wrong power supply and having to return it and wait to use the lights. They even made the necessary changes to my order over the phone. I really appreciated the phone call instead of just packing the order and shipping it!
Great customer service and the best products in the business. Search no further. This is the company you want to work with
Excellent customer service, all questions were answered promptly and courteous
Fantastic customer service and knowledge
A great experience! Awesome instructions. Very plain and simple installation. And one little glitch with two small of a transformer and they immediately shipped out a bigger one. I will definitely do business with this company again
The customer experience was great. They called us after ordering to help with new items.
Solid Apollo has great customer service. I wasn't sure what lighting system to use for my project and reached out with a question that was answered promptly. They have quick turn around times and competitive pricing.
They were very helpful and professional.
Excellent product support.
Quick service and quality products
Knowledgeable staff, full inventory, and quick turn around.
Product was exactly what I was looking for.
I needed under cabinet LED lighting and first went to big box stores. Nothing came near to what I wanted. Contacted Solid Apollo LED and I gave them the area I wanted to illuminate. Andrew, from Apollo built me exactly what I needed. Spent time with me getting every detail correct and even sent a diagram. Andrew is the best. Thanks Bill W.
They were very helpful and knowledgeable and basically told us exactly how to reinstall the replacement line. Thanks
Great customer service
This is my second order with Solid Apollo and they did a great job. Fast shipping and everything was as described.
Really easy to work with. I had to return things a number of times because I wasn't sure what would work. The process was smooth and I ended up with something perfect that I love!
Andrew and Cameron have been great with support! We are completing a project that has been in the works for over a year. Really helps to have accessible and in depth support available on the job site. Much appreciated. Hope to finish this project strop in the next 2 weeks.
I ordered some connetors ( the "t" shaped ones). When the package arrived, The items were the "L" shaped connectors. I emailed Apollo and promptly got a response. They told me they'd send the correct item ASAP. The correct items arrived! Happy customer! I have their website book marked for future purchases.
