2125 196th St SW Suite 112 , 98036, Lynnwood, WA, US
Solid Apollo was founded in 2009 with the mission statement of bringing to the market energy efficient LED lighting and LED lighting control systems in just one place.
Great products, knowledgeable sales people and an excellent price point.
The staff is knowledgeable and very helpful. A couple questions were asked that led to a better solution that I was aware of. Parts came as expected and assembly was straight forward and easy. The led strip works well and looks fantastic. I am an electrical contractor and found Solid Apollo great to work with and will gladly use them again!
Techs explanation of the products and how to utilize them.
Second time I’ve ordered products, great customer service, great products. Instant live US based phone support.
Great prices. Products are available in short order, no long lead times. Staff is very helpful and quick to respond.
Bought strip lighting for our bike bench. Perfect. Quality. Explanation of specific items helped with ordering. Job came out exactly the way we planned. Customer service answered questions promptly and they were very helpful.
It's a great product
Product exterior shipping package was damaged during USPS handling. Solid Apollo internal shockproof bubble packing protected product from any apparent physical damage. Voiced concerns to Solid Apollo about potential for shortened electronic life of product. Solid Apollo responded personally same day, within 2hrs, heard my complaint, offered replacement, and informed me product warranted for 3yrs. After installing product it appears to function without defect. Solid Apollo made satisfactory account adjustment in compensation. I highly recommend Solid Apollo and will utilize them to supply LED products in the future. 5⭐️⭐️⭐️⭐️⭐️ rating.
These guys are PROFESSIONALS! Very knowledgeable and helpful, fast service and always answer the phone. Before you start your next lighting project, give them a call!
Got a call after placing my original order and the rep helping me was able to correct some things that made my project go really well! If you all hadn't reached out I would have been a little frustrated by ordering the wrong items (albeit my own fault). Thanks for your assistance!
They were very prompt and cooperative to remedy a problem I had with the product.
The LED rope had color spots go out after installation and we had to replace 4 different runs with new rope. This was factored as a bad install, even though we had no issues in other areas. We also had a faulty driver that was not credited due to installation error. The troubleshooting guide we called, said we probably shorted out the driver when installing it, and if we sent it back, they could do a diagnostic to verify. We didn't waste any more time or money on sending this back, as the seller had already made their decision when talking to them on the phone. I will always go through a local sales rep in the future to avoid these frustrating issues. UPDATE: After seeing my review here, Solid Apollo reached out and gave me a full refund on the faulty LED driver and shipping costs. Changed from 2 stars to 3 stars.
This product is awesome! So much better quality than what you get on amazon! It's hard to find good LED products but Solid Apollo is awesome.
They consistently have the best customer service and highest quality products ever! As an interior designer, my clients always expect the best from me. I’ve used them for years for all my projects and for my personal projects. They never disappoint!
Tape light is good. Had issues with connectors staying in place but Andrew with Solid Apollo reached out to me and was able to resolve issue. I'm happy with the customer service that they provide.
Really great help and communication from the team on my project.
I’ve been using solid Apollo for about 10 years now. Always the best, couldn’t have done my jobs without their help. Super knowledgeable and always patient. Would use no one else for LED lighting.
I’m really like your product quality.
Very knowledgeable about the products, great customer service.
great personal contact