2125 196th St SW Suite 112 , 98036, Lynnwood, WA, US
Solid Apollo was founded in 2009 with the mission statement of bringing to the market energy efficient LED lighting and LED lighting control systems in just one place.
I've been dealing with Solid Apollo for a number of years. There service has been top notch. Anytime I've had a problem they taken care of it quickly. Once they even set up a duplicate set at their store to verify an unknown problem. How nice to deal with an actual storefront shop. Super service.
They sell overpriced LED's. On top of already expensive LED strip ($90 for16ft LED strip), I was suggested by their sales person to buy compatible transformer for another $195, that is also supposed to be dimmable. I got 2 of these LED strips and sales person insisted that I need 2 transformers for each 16 ft LED strip. My client did not mind the expenses. But. These transformers did not work with these LED's and were getting dangerously hot when connected. Our GC refused to install them for the fear of fire hazard. We wanted to return them, but it was beyond their 30 days return policy. Representative did not help out with any of these issues and we are now stuck with 2 unusable transformers, lost $400 for just trusting their "expertise". I will never use them again for any reason. There are many much less expensive and much more reliable sources of lighting out there.
Easy to use online catalog. Products are great. I have been purchasing for years. If needed customer service is very helpful. Receive items quickly even being in Florida
We haf a problem with a transformer, they welcomed it back, tested, validated and returned promptly
Got what I wanted and even when my package was bent due to shipping they sent me replacement parts right away. Really like what i got and their customer service is great
Solid Apollo was the only company I could find that had an LED strip light that is close to incandescent lighting. They have a 2400k candlelight that will work awesome for our bookshelf project. Service is outstanding, I’ve been working with Andrew and he is awesome!
Cameron customer service on point
Great customer service
great product; excellent guidance
Quality product. Quick delivery. Great customer service.
If you're looking for dependable, personalized lighting solution assistance for quality installations you've found the right spot. Andrew was our sales contact and was immediately helpful with our purchase. He went above and beyond by providing hand-drawn diagrams to help and was always available for questions. While this was a small project, they'll be our go to for this type of work in the future.
Got excellent tech support in assuring that my order included everything needed for proper installation. Purchased Akira under-cabinet high CRI light bars which were a dramatic improvement in the brightness and color of my kitchen counters and backsplash over my 8 year old previous light bars.
great product, shipping issues. USPS broke the shipping tube resulting in a bent aluminum track.
I like the products available, and deliver was fast. Packaging was very good, and kept even the long delicate tracks safe.
Very impressed with customer service and time they spent with me figuring out what materials I needed to complete my project. Received everything as ordered and project was a success. Thank you
The person I talked to was very friendly and helpful. Will definitely use your company in the future.
I enjoyed my experience ordering from Solid Apollo. Cameron was communicative about my order status and also was there to answer any questions I had about products. Quality LEDs for our retail photo op project.
Everything It was seemless and easy.
Wonderful customer service. Helped me figure out what to order and obtain a sample
I’ve now ordered twice from them. The website is super easy to navigate, everything is shipped super fast and the product functions and looks great. I will continue to use them for all of my lighting needs