2125 196th St SW Suite 112 , 98036, Lynnwood, WA, US
Solid Apollo was founded in 2009 with the mission statement of bringing to the market energy efficient LED lighting and LED lighting control systems in just one place.
Solid Apollo has a very well designed website which makes it easy to find the products I need and also to check out any new products that might help me to step up my game. Pricing is fair, shipping is fast and not overpriced. All their products are top notch quality and well designed.
Online orders are fulfilled and shipped quickly! Customer service is always helpful in pairing the correct components
Tech was very helpful and responded quickly
Great communication, quick shipping, and very knowledgeable about all manners of LED lighting... been my go to place.
fast shipping and quick to answer questions.
The people at Solid Apollo really know their stuff, I always have a great experience and truly appreciate their depth of product knowledge.
Your website and blog are great in the sense that the more information you provide the easier the installation and more satisfied your customers will be. I'm thoroughly satisfied with the product, and installation went as planned without any surprises. Your blog in particular, with correlated color temp visuals really helped me achieve desired results.
The lights were well packaged on arrival. Staff was very helpful with choosing the right fixtures.
Great customer service!
This an honest caring company. This was a repeat order from them and they called me back to confirm I needed everything I ordered and deducted some items I didn't need. What really stands out is a switch that was part of the order was defective. Rather than wait for them to send replacement (i'm in Florida), I found one on Amazon. I emailed Solid Apollo with feedback on my installation and mentioned the defective switch. I wasn't asking for a credit however they refunded me the cost of the switch. Bravo!!
Very helpful people. Customer Service #1
Got great products. Major help with my project.
I had a lot of questions about a product I couldn't find anywhere else and the team at Solid Apollo was able to answer all my questions, send me a test piece, answer more of my questions, and provide great service from start to finish. Great company to work with.
ALL of the Solid Apollo guys are SUPER responsive and deal w/ warranty / other issues in a SUPER professional manner. They are my GOTO CHOICE for ALL of my LED lighting.
I really like the product availability, and I enjoyed shopping the site. I am an amateur electrical worker and had found exactly what I had looked for on previous other sites who's products did not fit the actual size for my existing replacement parts. I was able to place an order with all of the information I had gleaned from the site and was needing those exact sizes. I placed my order, and then received a call from the shop stating that all the parts would not work together, But instead of omitting the one part that didn't work. He who will not be named, asked me a ton of questions making me explain my project in excruciating detail and cancelled my original order only to send me a smaller version of what I actually needed and had originally ordered, and omitted that part that was not compatible. My project is underway, but I am much less then happy with the look, because the size of the channel is way smaller then the original size I needed and had ordered originally. And he delayed my project by 1 week. My next project may not come from Solid Apollo. The sales person was nice, but did not sell me what I needed. The site states clearly that returns are accepted at no charge, Well if I order online knowing I can return undamaged goods, please just leave it at that. The salesman injected himself into a situation that did the customer no favor.
Great experience ever.
Andrew Chevalier, the sales manager, reviewed all the products available to us based on what we wanted to do with under counter lighting. He explained to pro's and con's of each. As a result, we felt very comfortable with our selection, and it turned out to be great in our house. Additionally, the finance person really loved our dog.
All great…product and delivery were wonderful. I would recommend without hesitation.
Cam did a great job answering any questions on the products .
Unfortunately I can’t provide a review of the product as USPS hasn’t delivered it yet.. It shipped 3 weeks ago by Priority Mail and I would have thought for $36 in shipping charges it would be delivered already. Customer service did provide tracking information which was helpful.
