Kemp House 152-160 City Road, EC1V 2NX, London, GB
Prompt response to the request. Th engineer knew exactly what the fault was with my dishwasher and came with the correct spare part.
Ben was brilliant - responded very quickly (actually offered to come within about 18 hours but I couldn’t be at home) Fixed my cooker in around 15 minutes, advised on how to replace a broken light myself too Would certainly recommend
Excellent service and he knew what he was doing.
Happy to say all was completed on Stephen visit to repair my cooker , all up and running again i can highly recommend .
He came, fixed the problem, quickly and efficiently.
Really easy to book, great service and lovely engineer called Wayne. Thank you!
On time Polite Fast and efficient
Excellent service very polite
Easy to book … engineer arrived promptly and diagnosed issue quickly.
Very quick and very efficient
No show, and no apology. Disrespectful of customer time booked an engineer to come and fix my cooker, received notification of the booking for Wednesday between 9-5pm. Waited in all day, took the day off work and nobody showed up, couldn't even go into the garden incase I missed the doorbell. I had tried to ring the engineer but he didn't ring me back until 6pm. He didn't have me down to visit despite me having a confirmation email. I complained by email to the company and they haven't even phoned me or emailed me to apologise. Clearly this company has no respect for their customers time.
Dealt with the problem and installed the new part very quickly
Had a breakdown of my washing machine. Found this company online & contacted them. Someone came out the same day & fixed it. There was an additional problem with a noisy spin speed which was caused by a worn out part, The trades person quoted for the replacement which I accepted & he came back a few days later to fit it. Good service
Well organised. Polite and efficient service engineer
Communication was good, updates were quick- a little too quick- I was promptly booked the next day on an 'assumptive' booking- which I quickly changed to the following day as I knew I was at work. However I had a visit from the engineer on the day I had not booked! To be fair a phone call to service site did sort this and the appointment rebooked for the correct day. The problem was ascertained, parts ordered and fixed two days later by a local engineer who lived half a mile away.
Good communication and completed the repair in a timely fashion.
The engineer certainly new is job sorted the problem immediately would recommend him to anyone.
Was on time,polite,and efficient,took away damaged appliance for me.would recommend.
Excellent service, friendly and helpful engineer. Perfect, will recommend and use again.
The engineer that came was excellent. Phoned before arrival and turned up when he said...no waiting around. Bit of a wait for the part to arrive but I'm guessing that was out of his control. Very satisfied