, , , GB
An excellent company to deal with, the whole process was very simple to follow and my money was back in my account in 2 days. It’s such a shame that we missed our show but it was nice to know that we were supported by such a professional company.
Quick and easy.
Requested a refund and all went through smoothly, fantastic service.
Was impressed with the efficient timing of my refund
Swift easy refund
Quick! Returned our money promptly without any issues; great service.
Quick with no fuss refund
Best £10.45 I’ve spent. Couldn’t get to a concert due to Storm Darrah. Put my claim in and within 48 hours I’d had my tickets refunded.
Fantastic quick service. Highly recommend.
Refund within 4 days.
I was not able to go to the show because of ill health, my doctor wrote a letter confirming this, I sent this off, and received a refund in my bank account a few days later, it was very quick and straightforward, I am very grateful for the service you gave.
Very easy to fill out and very quick response from the company.
I made the refund request on Sunday and the Ticket Refund hit my Bank Account on Monday, less than 24 hours later. This certainly exceeded all of my expectations. This is probably the most positive experience getting a refund ever.
Very quick refunds, easy process to follow to submit the information, really clear of what was included and not included - easiest refund I’ve ever received!
The process was simple and the payment was made in a reasonable amount of time
Amazing, fast turnaround of claim without issue.
Paid out within 2 days brilliant service and put mind at ease not to have to wait and wait.
Bad weather thwarted our travel plans to see a London show. With no trains and major roads closed due to Storm Darragh we were unable to travel. We submitted a claim , Secure my Booking were absolutely brilliant. Our refund was received in 24 hours. Highly recommended.
Very fast and efficient service. Easy to complete. Had to cancel my theatre booking due to medical reasons. Ticket protection covered a refund. In my account within 2 days. Excellent service, no quibbles and would definitely recommend.
Prompt refund when we couldn't make the performance due to train cancellations
