Company Details

Impressive platform for broadcasting

I am President of BWH Music Group and we run World National Indie Radio (WNIR). Radio.co has really up'd their game with great support in the U.S.! When I was hosting the 2020 WAM Awards, they were on standby for me and everything went very smooth. Thank you Radio.co for being there and making the 2020 WAM Awards Radio Ceremony a night to remember. BWH

Radio.co not being in the US, it's difficult to talk to anyone. Scheduled phone or chat appointments aren't taken very seriously from Support. Good platform but annoying when your time is just as valuable as theirs but they really don't seem to care that much. 30 minutes late to a scheduled meeting just a get a 2 Factor Authentication which takes 30 seconds is unacceptable.

I'm VERY impressed with the consideration the creators of Radio.co placed into making sure the operation is smooth for the DJ/Host. Quick Edits can be made without disturbing entire playlist. It's the best platform I've encountered. Beyond pleased. Thank you for offering "Next Level" broadcasting.

I have been doing internet radio for 12 years now ( 2020 ). I know a lot of places and platforms on the internet concerning hosting and supplying for broadcasting radio on the internet. Radio.co is far the best until now. The platform is as they say themselves intuitiv and easy to use. The functionalities are good, and if you like, you can automize your station fully 24 hours a day the whole week. The price is the highest i know until now, but you get a lot for your money that other suppliers don´t give you.

Fantastic customer service. Helpful, patiebt and informative. Would definitely recommend

Absolutely amazing service so happy with all the help and assistance would definitely recommend

Excellent in every way.

Overall experience is quite good. User interface is straightforward and easy to use. The team is very supportive and responsive. I have some issues with the broadcast software... I believe there must be more rules in place to avoid repetition of songs during certain time intervals.

Really friendly bunch of people, easy system to learn and use and good value with different options depending on your needs. Their server uptime is excellent and I have never had any problems. Try them out, they run free trials.

I believe more emphasis needs to be placed on the fact that royalties are not paid to record labels/artist when broadcasting through Radio.co. More communication about this could help an individual know how to follow copyright laws and not unintentionally rip off musicians. Before an individual signs up and pays the fee, Radio.co needs to do more to help their customers understand what they are signing up for and what they will be held responsible for. Other than that, Radio.co is a great service and easy to use with great customer service.

To be honest cant really find a fault at the moment, and hope it stays like that.

From quick replies to answering the most difficult question, Radio.co has been the most Amazing partner. their service is One of a kind and they will always go the extra mile to help any of their members from the smallest to the most expensive. It is Totally worth it and we look forward to working with Radio.co for a Long time.

The radio service itself is fine. But there are lots of little things that makes the whole experience of using it irritating. Statistics is unreliable: numbers do not add up, real-time may show no listeners through out the day but then you have hundreds of listeners for the last 24 hours; it doesn't show if people are listening the radio on other services or on our website. Also the website builder is a total mess — doesn't even displays in a half of the world. There's no way to sort media by size, album art is sometimes complete random, no way to embed schedule on a page etc etc

So far ok been having issues with server stopping by it self!!

I think radio.co is brilliant easy to use and also I am not leaving as they are awesome Kind Regards Aaron Wheeler

Hi Jamie, I've sent a few messages marked "URGENT" and no reply till now. Is it possible to chat over the phone please? I need the website & the apps up & running really soon cos I have some clients who are keen on advertising.

I've been a broadcaster for over 15 years. During that time I have tried pretty much every online radio set up there is. I am so glad I managed to find Radio.co because it makes the day to day running of a radio station so much easier. Their support team seem to be really responsive and knowledgable about radio, which makes a real change compared to some of the other services I have used. If you are looking to launch an online radio station or move your fm station online then I would definitely recommend checking out radio.co.

Like the customer rating in July, I was a huge supporter of this platform and the service, but things haven't been so great over the past 6 months. I get put off when I have problems, for weeks, and then, today, a program played over and over and over again all day (not the first time this has happened). I sent out an urgent message, only to get a reply that it was working when it was NOT. It's still playing. I could lose listeners over this, which I very much would hate to happen. I will give them a little while to get things straight, but I don't have time to monitor the station all day, and I need to feel confident things like this don't continue to happen.

I had looked at other radio station systems and they always looked awkward. Then I tried radio.co and immediately realized it is leap years ahead of the others I was able to set up everything quickly and easily. The help videos and so easy to understand. Far better than anything else I have seen. The sound quality is great. The use of use is great. I would give 6 stars out of 5 if I could. June 22nd 2024. We are now nearly at 4 years. I would revise this to one star. The customer service sucks. Nothing is ever their fault. They do not take responsibility for flaws in the system. Primarily show transitions. We have been communicating with them about the issue where the shows is cut one or two seconds short and it plays the first one or two seconds again. They keep giving us suggestions about how to get over it and none work. You would think that if you do a one hour show at one hour long, it would be great it is not. So look elsewhere for your radio system. We are going to.