Company Details

Great customer service. Fast response times for any questions you may have.

I was with Shoutcast previous to finding Radio.co and i must say everything has been a great experience from the ease of use of the system to the Support. I am glad a made this switch. frfr

Great customer service untill it's money related

Greetings, so far I am not having a good experience with radio.co, but I will not give up. First issue the time zone keeps me from having a one on one conversation with radio.co. I am willing to accept a call based on their time zone but I have not received even an attempt from radio.co to call me. Second the site does not update right away. I had to wait when I made a purchase to have access to the programs for my radio station. Last, they ask if you need help but there is no one available to help. In a scale from 1-5 radio.co gets a 2 1/2 for now. I am not giving up I have already invested and am not a runner or quitter. I hope and pray this gets better.

hello radio.co I was very happy with radio.co before. two days ago, I found out that my account was deactivated and I activated it quickly . my criticism or complain is I m sad of this radio because I have been sending email for two days, but no one answers me yet. and for your information I have a high cost every month for the radio apps , website and server together and I expect radio.co to answer my questions quickly or after 24 hours' as you mentioned before ,but still I didn't receive any answer so please answer my questions regards javad

I have to say, after using a few other suppliers to provide my radio station, that didn’t have some the features (relaying other shows and the quality scheduler) and poor customer service I found Radio.co best decision ever made fantastic ! Great customer service and excellent help videos cannot recommend enough you won’t regret it Harlow Internet Radio

Hi Pete. I would like thank you for your quick and professional support. Everything goes smoth - so in Friday there is no better sound like that :)

EDIT: This is my humble apology to RadioCo. Yes, indeed the answer to my issue was in your help section, right next to the statement that says “for advanced users only, if you’re new be aware”. I read this paragraph twice and sank in my chair. The answer was there all along. My only excuse is I created my own problem, then went into blind panic ‘what happened help me’ mode. Once this separation rule was fixed, my tags all responded correctly. My apologies to your staff for the multiple messages I sent in while in my frenzied state. Thanks. I'm one guy running a station for 22+ 'curators' on our community radio station. I can't be at the mercy of babysitting software all day and night. I needed a platform I can trust to work so I can still step away and have a life. While I had a bulletproof test for a couple of weeks, I made a setting change the day of my launch, and all my playlists wouldn't respond to the tags. I admit I was under a lot of duress that day as the one thing I had promised this service wouldn't do..it did. It played a curators debut show I had loaded up10 hours before it was scheduled to broadcast as the system was on shuffle. I'm thankful for the help in fixing this setting. I guess my only beef would be a better resource to have known the setting change I made (separation rules) would mess with my playlists. I searched the help sections, watched videos, and as you guys know, bugged the hell out of you for 2 days trying to find out what happened. I'm real happy things are back in the saddle again. Again, a user group, or some resource where I could have gone for a quick answer to my issue instead of being at the mercy of the support team, (which seems to be WAY out of my time zone) would be a great addition. And if there is one, please help me find it easier! I tried to troubleshoot so much on my own, not realizing it was my own settings that had created this issue for me. I'm hoping to be giving you guys my money for years to come here, and to have things run right for me. Unlike my past experience with RadioJar. Ugh. Brutal. Thanks again from Edmonton, Alberta Canada.

I worked with Pete on our app development. He was FANTASTIC! He was early to our online meeting, got the appropriate information and we were off and running. The turnaround time was quicker than anticipated. He really made the experience great!

I Am Totally Satisfied!! Pete was very helpful in getting my authentication process completed at this stage. He was very knowledgable and thorough, and another shining example of the great customer service I have received from radio.co! I will highly recommend radio.co to friends, family, and hey, even my enemies (may they be few!🤞) because EVERYONE deserves the kind of service I received here today.

For 2 days my broadcasts audio got muted and I couldn't figure out what happened. On the 2nd day of the problem, I sent an email to the tech support to seek help. In less than 24 hours I got a reply from Pete that it's been fixed and also informing me of the issues that caused it. It's all good now. Thanks!

My experience to date has been great. Radio.co is a great company to be associated with. They don't just get you signed up and you never hear from them again. They stay with you all the way and i cant recommend them enough.

This is a great way to really automate your Internet station down from the basics to the complicated. They provide lots of information that you could use. For me however there were some places where I needed to do my own legwork to find out answers. It does take a day or so to get a response which is quite understandable because they get a lot of inquiries. I had some hiccups with the website builder and fixing the news source issue which is still in the works. But they do provide lots of information for you to make a decision and I find myself always wanting to escalate to the next tier for that extra advantage and it is worth it.

The session was good and clear. Pete was kind and hepful. Better experience of this kind so far in radio.co

In 2019 I just moved from a radio hosting that I wasn't satisfied with. I decided to try Radio.co for a week, within a day my station was up and running and sounded professional. Their console is great and easy to use the staff is professional and efficient. I recommend them . Michelle Jack Scripture Promises Radio

For a company that boasts 24-hour customer service, this is atrocious, It’s been 24 hours since our stream has dropped. I've emailed, call, and send messages to customer service no reply, our stream keeps dropping when a live DJ is on for a minimum of six-time over a two-hour period and now this? (Which is no fault of ours) Though I understand that you’re going to do updates etc, some communication would be appreciated as it affects our listeners, and we both can agree that radio is No radio station without an adequate streaming platform. So can someone please give me some update so I can relate to my DJs and listeners? many thanks

Great platform to set up an internet radio station. The UI is very user-friendly & very responsive too. Plenty of tutorials & good support as well.

Awesome! This app made me forget tunein radio.

Great setup and support. Our station is doing well and we're having an awesome time. The team is great, the service is spot on, the systems are stable and the platform seems (we're still learning) to do everything we'd want and more. We are a GOLD level client and are just "Flexing" into some of the awesomeness of that level, but what we have done seems to work pretty well so far. Love it guys, keep up the awesome work.

Fantastic streaming platform. Have used Radio.co for live streaming and automating our online station for many years. It's super simple for new presenters to learn and start using straight away. If we've ever had a question or problem their customer service and tech support always resolves things within 24hours. We're planning on sticking with these guys for many years to come!