Oak Furniureland, Unit 10d South Marston Industial Estate, Viscount Way, SN3 4TN, Swindon, GB
Our Mission Home. It’s one little word, packed with so much potential. We know that home doesn’t happen overnight. Just like you, home grows over time. And here at Oak Furnitureland, we’ve got what you need to grow it. Whether you’re putting down roots, or looking for a bigger space, we make furniture designed for life’s journey, with style that’s made to last. Because you don’t just furnish a home, you grow one. How we do it We can offer great prices because we have strong relationships with our suppliers. We work directly with them to get the best quality furniture at the best possible price. We also have our own home delivery team. As delivery is completely under our control, we deliver to our customers’ homes efficiently – if ordered from stock, within 7 days. Once delivered, our after sales care team can give support and advice on furniture care. In the media Oak Furnitureland has been named in the Sunday Times Fast Track list for six years running. This is an industry award for the UK’s best growing companies. In addition, our furniture is regularly featured in home style magazines. All this means you can shop confidently with us. Browse our beautifully made furniture online, or visit one of our 100 stores. You’ll find great design for all kinds of home. And all our furniture is made for life.
Really pleased with the premium delivery service from Kevin and Charlie. They contacted in advance to let us know they were on their way. Both were friendly and polite, taking care to put down protective flooring before starting. They worked quickly, neatly and efficiently, ensuring everything was done with care. Kevin also took the time to explain the aftercare and safety features, which was much appreciated.
Excellent customer service. I was straight through to an operator who gave me all the information I required.
Mo was extremely pleasant and helpful. He made sure that I was aware of all methods of payment available to me ,Offered a quote so I would be able to compare prices and ensure that if I wanted time to think about my choice the same price would be available for the next few days . Also made the call to check that a disposal pickup could be available on the same day of delivery . First class service
Really disappointed that solid wood bed frame has broken in under 7 months and company would not honour 1 year warranty expressing that manufacturer faults can only occur within 6 months so they are refusing to send a replacement part or offer alternative. Call handler was very polite but I was made to feel that whatever I said was being turned into an excuse for why they would not consider offering a replacement part (their rationales changed multiple times throughout the call each time I offered a reason or questioned their response) for example initially I was told it was not in warranty, then I explained it was under 1 year old they gave a different excuse and so on.
We had a lovely gentleman serve us in the shop. I don't know why we hadn't been there sooner. After our purchase we had two really friendly delivery guys, who were very polite and helpful. Delivering our purchase with great care. Will definitely shop at Oak Furniture land again.
We felt comfortable with the purchasing experience in store. The delivery was on time and trouble free. Most of all we are delighted with the furniture and people who have seen it have been very complimentary.
The only reason I gave this score is the long wait for delivery other that that I’m been happy with the Sevice I have had
Kept well informed of delivery and was on time.
We are very happy with our new sideboard from Oak Furnitureland. The website was easy to use and the ordering was clear. The company kept in touch about our planned delivery. We have several pieces of furniture from this company now and they're really good quality. Our new sideboard is just as we wanted, it's big enough, sturdy and looks great
Very efficient and polite
Very good service all staff are fantastic
Great service.
No problem from start to finish Excellent service. Beautiful furniture 👍
Excellent quality both for the products we've purchased and in the service we received. We never go anywhere else now.
Excellent Service and Quality Furniture from Oak Furnitureland Doncaster. We recently purchased a Brompton Painted Acacia and Ash Top 7 Drawer Chest and a Brompton Painted Acacia Dressing Mirror from Oak Furnitureland in Doncaster. Both pieces are made from solid hardwood and are of outstanding quality. From the moment we walked into the store, the service we received was excellent. The staff were helpful, knowledgeable, and ensured our entire experience was smooth and enjoyable. An added bonus was receiving a tin of Furniture Wax Polish to help protect our new furniture, which was a thoughtful touch. We are extremely happy with our purchase and the service provided, and we wouldn’t hesitate to recommend Oak Furnitureland Doncaster to anyone looking for high-quality furniture and excellent customer care.
Great service at the Aberdeen branch. Cara was very efficient, helpful and mindful of the fact I had my kids in tow. Very happy with the sales part and looking forward to getting my furniture!
From ringing the store and spoke to milly and the delivery was brilliant 👏
Excellent service from our initial phone call to check stock of the item, through to the visit to the store. Samantha Leng, the manager, was very professional. She was helpful, offered advice and detail on the product choice without any pressure. Would recommend her to any prospective customer looking for sound advice.
Great service when ordering and delivery all on schedule with lots of communication. Thank you!
Delivered in time slot, the young men were very knowledgeable efficient and pleasant.pu settee and chairs exactly where we wanted, took away all packaging