Dobbies Lane, Marks Tey, CO6 1EP, Essex, GB
Visit Our Website Frequently Asked Questions Delivery Information Damages Policy Contact Us With over 20 years of experience in supplying high-quality Natural Stone and Porcelain Paving all across the UK, we take pride in offering you the best experience possible so you can rest assured that when you choose Nustone, you’re dealing with professionals. Start Browsing Today! FREE* Home Delivery! 🚚 Price Match Promise We won’t be beaten on price, so if you’ve had a cheaper quote for the same product, we can match it! If there is anything we can do to help, please don’t hesitate to contact us. We would be happy to hear from you. 📞 01206 700 599 💻 [email protected] 🔍 www.nustone.co.uk Better Patios. Better Prices.
I requested the earliest delivery but instead, got a late delivery. My builders were sat around for most of the day and the tracking was unavailable. Not ideal at all
I normally call to place an order but dec8ded to use my account online and the system was effortless
I was only enquiring and they spoke about sample, this was dispatch. The whole process was first class and very helpful.
Easy to use website, great quality products that arrived in a timely manner.
Quality of Kandla grey sandstone in Patio kit was excellent. Delivered on time, driver was pleasant and there was no damage to the paving slabs
Not the best website. I couldn't get Klarna to work and there was no help or support available to assist me. I placed my order with a rival stone company in the end, £3.5k of slate. Sorry
Great service, and very fast delivery.
Everything went well delivered when they said.
No hassle, quick delivery and very helpful delivery driver
Overall a great service. Well informed of delivery's, time and date to suit u. Great communication. Evan the delivery was polite. Thankyou
I will never buy a floor or anything again never!!
Veronica was extremely helpful with my situation with the slabs going to be deliverd late meaning I would have men on site doing nothing, I explained this situation to Veronica and she understood my stress and made sure the slabs was deliverd the very next day! So my project can keep moving forward. Outstanding customer support service by Veronica 👍 Ryan@stonewood landscaping & fencing specialist
Ordering to delivery was very good.
Great service
Very good service
Easy to order and delivery safe and sound.
Items were delivered within 4days and courier dropped at exact location on my drive. Everything was well packed. Not opened as of yet due to ground prepping. UPDATE Sadly upon opening the packaging there were 2 cracked slabs which I was able to use has cuts but also 2 that had been shattered. I did experience an issue with Nustone as their policy states all damages must be reported within 3 days of delivery. This I find bizzare as there’s no way can I check 80 individually packed slabs in that time. Bearing in mind I was ordering all my stuff prior to job starting. So please all beware of this. Also they will not replace the slabs only refund you. That’s no good if you end up a few short through breakages Sheena who I spoke to was very helpful and understanding. I agreed to the refund for broken slabs but eventually ended up one short. Product 10/10 Returns policy 1/10 Delivery 10/10 Customer service 8/10 Would I use again ? For small projects yes, larger projects , No purely because of their 3 day damage policy. Next project is 340 slabs. To be checked in 3 days. No chance
Sample arrived quick and off good quality
Easy to order materials which are of a high standard and delivered on time.
Easy to order, competitive prices and quick delivery
