Company Details

Very good report at affordable price

I booked in for a snagging survey a couple of days after moving into my new house and it was a painless process. Martyn provided a detailed report within a couple of days as he knew I had my 7 day visit coming up with the builder - great customer care! Luckily, there was nothing major unearthed and my builder started on the list the next day but it's definitely something I would recommend. It's a small price to pay compared to the investment you make in a house.

Great and very detailed report! New Build Inspections gone beyond expectations and I'm pretty happy with their services.

I have a positive impression of this company, from the handling of the enquiry and quick turnarounds, both for booking the surveyor's visit and the post-inspection report. James is very professional and he did a good job summarising how he will conduct his inspection of my new home and report on his findings. I would recommend ordering a snagging survey with New Build Inspections, to ensure comfort in the property and to potentially reduce costs when eventually selling up

One of the best snagging companies around. Karen was so friendly when answered the phone with the mad panic of completing with a new build within 10 days – she was calm, collective, and allocated Andy to the project. Andy was a very experienced snagger who looked into a lot of detail across my property and pointed out major flaws that my new build sorted. I am so happy with the service you get, and the response in e-mails and aftercare (to me it's like one big family that really wants to look after you!). I'd fully recommend them to anyone and would say to get them in! – J

I have had a great experience with New Build inspections. Immediate response to offer advice on my building issue, although probably an inspection is not my best option. I found it very refreshing, after dealing with the scoundrels involved in my house,that there are people in the industry who are very professional and have a good dose of common sense. I would have no hesitation in recommending this company to anyone in need of support with build quality issues.

A very pleasant family run company to deal with. Any queries were quickly dealt with - even a response on a Sunday from the manager! A very detailed survey and certainly worth it when weighed up against the costs of a new house purchase. Our builder said that he would have spotted most of the issues raised as part of final inspection (but great to have a summary of minor issues so that we could agree actions). We would not have even noticed many of them! Surveyor was very professional.

Emailed across for a quote and Karen emailed back quick and efficiently providing me with all the information required. We got given a date on the day we chose which was a Saturday morning. Mark attended our house to carry on the inspection. Went through in detail of what to expect and what the report may consist of. Mark was friendly, helpful and very professional. Covid restrictions were adhered to at all times by mark. We received our detailed report within 4 days and was offered help and support through out and even offered to discuss the snag list with the builders if we was not comfortable. Cannot recommend this company enough, definitely worth the money.

Called and spoke to Karen initially. She was a delight to deal with and managed to get an appointment booked for within a week’s time. Norman visited and was great, answered all my questions and found plenty of snags that I definitely wouldn’t have. All round brilliant service and would definitely recommend. 5*!

Delighted with the service from this company. Professional throughout, flexible (even travelled "up North" to carry out the inspection on a Saturday morning!) and efficient (received a comprehensive report the next working day). Martyn is clearly an experienced and knowledgeable building industry professional and well worth the fee charged!

We received great service from Martyn and Karen. Contact was really good, fast turnover. It gave us a lot of confidence and simplify discussion with the developer. There were several points we were not aware of. The report was very professional and all clear to the builder. Very happy with this choice. Worth of money.

Working with New Build Inspections was an excellent experience, from scheduling, payment and the inspection itself. Our surveyor Martyn, was knowledgeable and extremely helpful. His inspection was on a Friday afternoon and on the Monday morning his comprehensive report was in my inbox. Very impressive!

After purchasing a new build property it was highly recommended to get a snagging survey done. After researching various companies who offer a snagging services, it was decided to go with New Build Inspections (NBI). By using NBI the service received was 5 star. Martyn, Lorraine and Rachel performed their duties to a very high level that meet my expectations. Martyn with his years of building experience in the trade performed the snagging inspection and followed this up a detailed snagging report which was handed to the developers to rectify. Martyn also provided very valuable advice on how to protect yourself in situations where you have an architect certificate (covers major structural defects only) by recommending a snagging clause to be inserted in the contract in situations where minor defects come to light after you move in (post snagging survey) in which the developer has to rectify. Bear in mind that this advice was not part of the snagging service but Martyn did go over an beyond his remit to provide the best advice to his client. I will highly recommend NBI for your snagging services for new build properties. It will be the best investment you make in protecting your new build property.

I found the service from New Build Inspections invaluable. A new house is a mixture of basic building techniques and sophisticated technology. To expect ordinary customers to know when something is wrong with a new house build is very unrealistic, and potentially very expensive. House buyers need professional knowledge on their side. It more than pays for itself.

Invaluable detail and insight, particularly for a first-time buyer, and great communication afterwards. Highly recommended.

Great service, really friendly and knowledgable inspector. We knew there would be issues when buying a new property so we were delighted with the results and support New Build Inspections gave us. He picked up many things We’d never even consider. We’re now confident that the house is the best it could be. Thank you. Many thanks

The new build inspection was conducted professionally and promptly and the report arrived within days and proved very useful. I would however like to add that the customer service and follow up service provided with this company is outstanding. Every time I call post report they go out of their way to be helpful and give sound advice each and every time, I honestly couldn’t rate them highly enough.

Spoke to Martyn for advice and to point me in the right direction on a matter that was not really within his company's area of operations but in which he had extensive expertise. He was really helpful and took the time to discuss the issue thoroughly. He also gave me advice on issues which I had not thought of and impressed me with his technical knowledge and matter of fact style. I felt he really cared about my problem and I cannot express my gratitude highly enough. He helped us see a way through an apparently impenetrable fog. Thank you Martyn.

This review was conducted professionally and gave us peace of mind when our son bought a new house, that there were no serious concerns. The inspector identified quite a few minor issues and a few mores significant problems that we wouldn't have picked up. The report goes to the builders so they take more notice of these improvements, as they were written by an independent inspector. Well worth the money when you are buying an expensive house.

Much easier than I thought and worth the cost even if it's for peace of mind. As first time buyers, I felt we were really not qualified to carry out a detailed snagging assessment. After a phone call and a few emails, we were all ready to go. After only a couple of days post inspection, we received a detailed and insightful report by Ryan. They noticed many more things than we did which was just what we were hoping for. Ryan also called me on the day to give a verbal update and commented on the good build quality of the house. This was some welcomed reassurance. Thanks to everyone involved!