Company Details

Very pleased with the service that I received. Martin and the rest of the team were very helpful. The report was detailed but at the same time simple and clear with accompanying photos so that you can understand the issues raised. I would have no hesitation in recommending them

New Build Inspections came through as a recommendation and for good reason. The team are incredible quick to respond, polite and helpful. An appointment was arranged really quick, the Super Snagger (yay for Mo) came out and the report was with me the following morning with ongoing support offered. The report was easy to understand and had clear photographic evidence. It was also incredibly thorough. There are many concerns around snagging when buying a new home and this service gives you real peace of mind. Highly recommended! Thank you for the service team! You rock!

NBI had been recommended to me, and I have to say I will forward that recommendation on. They have been very helpful and professional throughout. I was very impressed with my surveyor, Graham, who was punctual, personable and very thorough. I'd spotted a couple of snags ahead of time, but he picked up some issues which I would never have spotted and explained the processes and expectation of standards along the way. NBI have been a pleasure to deal with and I wouldn't hesitate in recommending them.

I cannot fault this company, the surveyor (Graham) arrived promptly and was a pleasure to talk to. Graham was knowledgeable and put my mind at ease once he had completed the in depth survey. He spotted snags that I would never had noticed and although there wasn’t too much wrong with my house (luckily), it was worth spending the money for peace of mind. Thank you New Build Inspections but specifically Graham, Lorraine and Karen.

Brilliant service from Martyn. Clearly a professional snagging company and they know what they're doing. We don't know what we would have done without him. Thank you.

Difficult to contact, nobody showed up for the booked snagging inspection, definitely would NOT recommend this company(not treating customers seriously) Maybe overbooked?

We used New Build Inspections after buying our home in June. After reviewing a number of options, we settled on NBI based on reviews and thoroughness of their reports as described on their website. We had heard questionable reviews on new build properties so wanted to ensure we had a thorough snagging report done. And it was the best decision we could have made. The inspection took several hours but was incredibly thorough, reporting on almost 250 snags. This goes to show the detail they look at and we couldn't be more grateful as it led to some significant finds. Whilst the building company were not thankful, we certainly have been. Not only that, but New Build Inspections have continued to support us beyond the snagging report. We have a number of issues with the builders who have refused to do some of our more significant snags. We sought advice from NBI who talked us through, advised and have supported us with proceeding with small claims against the builders. They are more than just a simple snagging company. They are knowledgable, helpful, invested in us, the customer, and above all else know what should and shouldn't be accepted. Thank you so much New Build Inspections for all of your support. I can't recommend them enough. Word of advice - new build properties aren't all that - do your research thoroughly first!

Arranged at very short notice, great communication and superb service provided. Everything was thoroughly explained and Martyn made us feel at ease. The report was concise and helped provide the developer with information I would never have thought of. A thermal inspection could not be done at the time as it was too warm in July so Martyn asked me to remind him it needed doing when it got colder. I reminded him today and they are coming out tomorrow, really can't complain about that superb service. Would highly recommend

We were very pleased with the 'next day' availability of a snagging server but a little reserved for the same reason. However, the surveyor, Mo, that came was absolutely brilliant. Turned up right on time, was very respectful of our home, was utterly charming and really efficient. We had already found a few 'snags' which he reviewed with us and then went to town. would have absolutely no reservations about recommending the company and, to top it all, the cost was about half what I had anticipated

We got in touch with Martyn after some friends and new neighbours recommendation. We were not disappointed!! Martyn has been very helpful form the first second we talked with him. Even on short notice, he managed to accommodate to do the inspection on our move in day. Also, due to a mistake with our loft key, he organised one of his colleagues to come by and finish off the inspection once we got the loft key. The report was very detailed, covering all the aspects of interest and apart from that, we got lots of advice from someone with such a vast experience in new builds. I honestly could not recommend Martyn and his team enough!!

I was really impressed with the service by New Build Inspections. I was able to book an appointment to get my new house inspected really quickly. The inspection report we received afterwards was really thorough and showed lots of details and photos of each issue spotted. I was also able to ask the inspector follow-up question afterwards to get further details. I would highly recommend using this company.

After moving into a new build with a number of serious snags, NBI assisted greatly and swiftly with identifying issues and presenting them in an easy to read, summarised format. This is exactly what you need in order to press your developers/builders and instigate action. In my case, the build quality is far below what is expected. The expectation level was explained to me by the surveyor, Mo, who was both good conversation and knowledgeable. Mo explained exactly what standard aspects of the flat should be at, and used language that could be understood by all. He identified everything I had notice and more, which emphasised my faith in the company, and gave me full transparency on the quality of my purchased flat. I am tremendously happy with the service. NB: My only suggestion of improvement is when emailing to include a signature bearing the identification of the company, and to have an easy-to-use document or electronic form to complete the pre-assessment questionnaire. This suggestion is purely for ease of use and does not detract from the service whatsoever.

Agreed to meet Martyn on the morning we got keys to our new property, when we arrived he had already begun inspecting the outside areas. Following a delay, we went through our introduction to the house as Martyn carried out his work diligently, after which he provided us with a detailed report and some insider knowledge on the processes to follow. We were really put at ease by having the assistance and expertise of someone with such knowledge of the industry, and can't recommend the company enough.

I couldn't be more impressed with the service I have received from start to finish. The ladies in the office are all fab, I have spoken with Karen and both the Lorraine's and all of them have gone above and beyond to help me. Andy completed my snag report after I had completed a couple of preliminary snags off my own back. Andy picked up snags in areas I hadn't even thought to check and couldn't be more helpful in explaining all processes to me. Nothing was too much trouble for him and his flexibility made the process so much less stressful. Since receiving the report my solicitor has flagged a couple of questions and Martyn got in touch straight away and has answered all my questions perfectly. Thank you for all your help and support so far! I know we will speak many more times between now and my completion. You have definitely put my mind at ease and I could not recommend you enough!

The process from booking to the inspection was efficient and professional, including both the administration and technical staff, Lorraine and Andy. Andy was very thorough and experienced. He carried out the survey with great care and explaining the findings with patience and understanding. The report was produced the next day and findings were very well presented and is useful in following up with the developer. I have already recommended the firm and Andy to another friend!

New Build Inspections snagged our new build 3 bedroom house in East Sussex. I found the surveyor very pleasant and easy to communicate with. He was also very punctual, patient and explained the NBI process thoroughly prior to snagging. The report produced was delivered quick and was very useful and it pointed out snags that we personally would not have been aware of. The whole team are great, hihly recommended!

The inspector (Andy) was present on time, friendly and approachable throughout and professional in his very thorough approach. The feedback from the report was provided promptly and no difficulties were encountered in any step of this process. I am very pleased with the job that was carried out and would highly recommend the team for anyone looking to snag a new build property.

We had a build inspection yesterday - the booking process, the information providing pre, during and post the inspection has been timely and very well considered / informative. The inspectors were exceptionally professional and efficient in their review of our property, and the report has already been delivered so I can ship it off to the builder. I am looking forward to their support through the remediation process with the builder. Highly recommended.

Excellent service that is thoroughly recommended. Very clear and prompt communication in setting up the order. Access to a very competent and professional surveyor who arrived on time and was very thorough. Timely issue of report. Available for follow-up but at the moment not required / used.

First class professional service from start to finish. Having had extremely poor service trying to arrange a snag with NBS Inspections (avoid at all costs) - took them 6.5 weeks to tell me that they had forgotten about me after me chasing constantly - very unprofessional. Contacted New Build Inspections received a reply within an hour and inspection arranged at a time to suit us within a week. Andy arrived on time and did a very thorough job ( here over 4 hours ) received detailed report next day!! Would not hesitate to recommend or use this company in the future. You can be sure of a highly professional service.