Company

Macfarlane Packaging Online

Whitehall Avenue, MK10 0BU, Milton Keynes, GB

About Macfarlane Packaging Online

Macfarlane Packaging is the largest distributor of packaging products in the UK. We serve tens of thousands of businesses of all sizes and have been providing all the packaging companies need to protect their products for 75 years. Macfarlane Packaging Online is our online shop, where you can buy everything you need to protect your products. From cardboard boxes to packing tape, stretch wrap, bubble wrap and more! We can deliver great value and high quality packaging materials next day. Product range - thousands of products available from stock ready for immediate dispatch on our next day delivery service. Flexible delivery - enjoy FREE delivery for all orders placed over £150 throughout most areas in the UK. Order before 4.30pm for next day delivery (charges apply). Trade accounts - business customers can apply for trade accounts to access custom pricing and other benefits! Dedicated packaging expertise - contact dedicated packaging specialists during business hours. They're on hand to offer you advice, make recommendations for your specific business requirements and help steer you in the right direction. Custom packaging on request - you can design your own packing tape online, and we can customise packaging for you on request. From a bespoke size through to printed boxes and more, get in touch for an estimate.

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John McCabe 09 May 2024, 22:25

Delivered on time with no hassles which is what I need.

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REBECCA SAVILL 09 May 2024, 22:06

prompt delivery stock always available

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D Snape 06 May 2024, 21:33

Quality boxes with fast service.

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John 06 May 2024, 02:01

Quick delivery

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Joanne C 05 May 2024, 21:20

Prompt service, however, the delivery cost is quite expensive

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Trevor 03 May 2024, 16:58

Very helpful customer services and goods received as promised

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Glenda Beedle 29 April 2024, 21:56

Delivered next day which was a Saturday !

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John H 22 April 2024, 13:51

My order was out of stock, and someone at Macfarlane was looking for an alternative option and promised a callback the same afternoon, but unfortunately, the call did not come.

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Colin Slater 21 April 2024, 20:18

I urgently required some laptop packaging using the air sac system. The product is advertised but with no indication that it was out of stock. I paid for the next day delivery. A day later I receive an email telling me that they have no stock and the delivery will be delayed for a a matter of days.

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Nikki Hunt 19 April 2024, 01:52

Easy to order and swift delivery.

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Mr Antonio 15 April 2024, 21:43

Great service and fast delivery

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Celine Lavaud 29 March 2024, 23:18

Amazing company to work with, they provide quality packaging for our company and take great care of our account ! Highly recommend

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Emerald Beauty 19 February 2024, 20:01

I made an online order for products from MacFarlane Ireland on 23th January. They sent only half of the order and an email explaining they can`t souce the missing product. But they still have the product online "in stock". As advice for Samantha from Customer service: try to solve customers problems without lies, she tried to tell me I was informed about the fact that the product is not online through banners. Finally I got my money back after 3 weeks using PayPal complaint. Worst service ever. Stay away from them !

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Consumer 14 February 2024, 23:01

This company delivers exceptional service both from placing the order and the delivery they can’t do enough for you. Products are great. I have worked with this company for quite a few years now. When I had a large increase in business over a short frame of time. Macfarlane couldn’t do enough to help me. They even went as far as one of the sales team popping out on her lunch break to deliver me some urgent goods, now that really is excellent service. I have sometimes received orders on the same day as placing them and whilst this isn’t their usual turnaround time, I think this is fantastic. I recommend them highly.

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Kathy Skinner 07 November 2023, 03:09

Really good range of packaging and decent prices. Reliable delivery.

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PA Bailey 03 November 2023, 16:23

Huge thanks to Samantha O'Sullivan in Customer Services for rapid turnaround of a replacement order after damage (it happens!) whilst being delivered. Outstanding service to replace probably the smallest order you will receive this week. Much appreciated.

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Ian Wylie 12 October 2023, 00:00

Excellent advice. (Kaylie, to whom I spoke today, was so very helpful). Excellent products. Another efficient delivery anticipated !! I have purchased from MacFarlanes several times and it always been very good.

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Gifts from 01 August 2023, 17:08

Had an issue with ordering online so emailed and Gabrielle could not have been more helpful. I were able to pay over the phone with her and they placed the order manually for me. Thanks so much :)

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Karl W 31 July 2023, 18:49

After checking the Reviews on Trustpilot i ordered 2 x 10pk XL boxes and 1 x Large bag Loose Fill (Peanuts) and they delivered very quickly within a few days, No issues with the order, the boxes are perfect for what i needed, i ordered a lot of XL's on Amazon and they were good but these ones from Macfarlane were exactly the size i needed for some odd sized storage units. The bag of loose fill was Huge i thought but its almost all used up so am glad i got such a big bag of it. The boxes arrived flat packed with No Damage. Recommend Macfarlane Packaging 100%

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Emily 24 July 2023, 20:59

I had placed an order for some office supplies, and one of the products we received was wrong. Gabrielle was very helpful in rectifying this issue quickly, and she was lovely to deal with as well.