Company Details

Very well packaged, thank you!

Most of times, the service and quality of items are great. Relatively quick delivery. However, Longdan runs into occasions of missing out items (some not fully refunded), not the exact item ordered (i.e. different flavour of the same brand) or fresh items in worse conditions. This happens particularly common in fresh vegetables or herbs. A company with great potentials but really needs to improve their quality check.

Very fast delivery and good service

Good service, quick delivery.

Two items were missing from a £100+ order but when I informed the store they said that their order notes states that the items were included and asked that I check the products again, after a few emails back and forth, they said they will investigate. The missing items come to a small amount of around £6, from my experience of online shopping with other stores, I would get an apology and a refund straight away. This approach from the store is rather off putting to me and I an reluctant to shop with them again. One of the frozen item that I ordered smell off once defrosted in the fridge as there was a tear in the packaging and it must have been contaminated so I have had to put the whole thing into the bin. I am yet to see what the other frozen products will taste like once I defrost them but I am rather concerned after my first experience. The dry produce are packaged well and seem ok but I would advise all to stay clear of all frozen products as they do not arrive in a totally frozen state.

Quick delivery and items were packed well. I like the variety of items too

Effortless in ordering. Will definetly order again.

Good service, good quality

Cancelled quite a few items from our deliver y

Probably the largest Asia supermarket in the UK with a mass variety of Asian foods. They specialize in Vietnamese drinks, cooking ingredients, veggies and foods. Shipping was promtly fast and efficient.

Missing items, no customer order list within the delivery. Never been notified but have to contact customer service for the refund

3 days and have no update regarding my order (when it's dispatched) whilst they promised delivering within 3 days of placing the order. If hearing nothing by the end of the week, I will raised a complaint and request refund.

Very good service. Fresh and fast delivery. Thanks

Ordered for the second time, still very happy with all the groceries. Very well packed and good delivery service.

Arrived on time and in good shape!

Really good packaging and was impressed by the delivery time. Definitely buying from here again, no doubt. 😁

Have everything the one I want. I will order again soon

I ordered from their online store and was super impressed at how fast it arrived! I placed the order early in the morning had it had been dispatched by the afternoon and with me the following day in the late afternoon! All of their fresh groceries and frozen foods were well packaged too. Very good!

Such speedy delivery (delivered within 20hours of placing order) and amazing packaging for frozen item

The service is brilliant. The delivery is so quick and safe. The food is good and the expiry date is far.