4 Estate Way, Leyton, London E10 7JN, E10 7JN, Leyton, GB
Delivery was slow - took a week, and communications were confusing. When the order arrived there was a lot of packing material to be disposed of. Two items ordered were unavailable. Apart from that the products received were fine.
This very good for food and delivery quick
It's fine, I just think it is setup for more personal deliveries so that if you want to order the goods and send them elsewhere you need to make sure that the previous address is not saved there otherwise you might accidentally send it to the previous address. I work in a company who supplies them and sometimes use it to send samples of our products to our potential retail customers, hence my comment above
Very poor customer service
This was my first purchase from Longdan & I was nervous but I found lots of variety of good products and a range of lower & higher prices and some good discounts. There was a delay in the delivery of my order but Peter Le in Customer Services was very helpful and helped me with all my problems in a very quick manner and I received my order intact.
I order online coffe expresso G7 ...after 2 days the company call me and let me know is out stock....why sale products out stock then offer to me milk coffee.... update the website properly please.
Good products, came when expected and I even got a call to check my preferences for replacing an out of stock item.
All good no complaints at all thank you
Good service , customer service was very helpful. And happy with the products .
Efficient, All products show place of where they are made/came from which is very important for those who don't trust China products
Thanks order arrived quickly.
Quick response and good price. Will order again.
Postage and packing is far too expensive.
Good service provided, everything in stock delivered within 5 days.
Incredibly slow to dispatch my delivery even though items were in stock !
Good response
We regularly shop at Longdan in Shorditch branch but since Covid have discovered that we don't need to travell 60 miles and pays London congestion charge, you can simply order from their website and get it delivered free of charge (if you shop over £60) within a few days. Very glad to have Longdan as our source of "back home food shopping"
Longdan delivered my goods perfectly, good condition. I have no issues with them, and use them consistently.
Good service from them and the prices are good best so far .
Prompt delivery
