15 Bedford Street, WC2E 9HE, London, GB
Get the internet you deserve! Think all internet is the same? Think again. At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team. We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household. Plus, no mid-contract price hikes. Ever! It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly. Get Lit Fibre
Good customer service . First class service and good deals.
Great installation from Lit engineering Chris I. and so far the Lit Fibre 500 is ace. Very fast up and down speeds… highly recommended.
The engineer Chris I was fab at keeping me informed on what was happening and what he did. The installation was clean and efficient and he tidied up as well. Very good service
From order to installation my experience has been exceptionally good. Daniel showed his experience and initiative throughout, whilst maintaining first class communication skills all the time.
Fast response and speedy diagnosis, and arranged for an engineer to attend at the earliest available time.
Very easy to arrange installation of full fibre broadband and the representative I spoke to was helpfulfriendly and explained things fully but not in a complicated way.
Always helpfull and quick in answering questions and messages
Chris. I came and installed our fibre internet today. Very professional and everything was amazing.
Great service from Colin & Ryan: punctual, swift, knowledgeable, personable.
Great and easy experience, the engineer explained everything well, no problems with the installation and the Internet was working immediately. Very happy.
Fixed my problem within a minite
excellent service
Great customer service and reliable internet
Brilliant service.
Luke B did a very neat and quick job. Luke was very clean and tidy and ensured we were happy during the installation and with the completed job. He took time to explain everything we needed to know and showed us how to upload the software. The speed test showed the upload and download speeds are a bit faster than stated. Overall very happy with the service. Additionally we got a months free due to being recommended by a neighbour. Would thoroughly recommend Lit to anyone who wishes to have fibre internet access installed.
Good customer service
Had problem connecting my printer Rang Lit lady agent sorted it very helpful
The guys Colin and Ryan who came to install were excellent. Great communication, clean workers and very swift 1 hour from start to finish and checked that I could get online before they left. So the 5 stars are for them. The same could not be said for the person I spoke to on customer services who ignored anything I was saying, didn’t know what was going on with the appointment and was about as much help as a chocolate teapot.
Just renewed with Lit Fibre. I have had a good service for last 18th months... competitive pricing. Customer service is good.
We've just finished our introductory offer and have changed to the recommitment tariff. The customer service agent Ian was very helpful in explaining our options that will only cost us an additional £2 per month for 24 months. Since our LIT service was provided we have only had one outage which was dealt with within an hour by the tech support team. LIT not only provides a very competitive price for the service compared to Sky and Virgin, but the company also supports local ventures including one of our Town's music festivals. A real community support company. Well Done.
