15 Bedford Street, WC2E 9HE, London, GB
Get the internet you deserve! Think all internet is the same? Think again. At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team. We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household. Plus, no mid-contract price hikes. Ever! It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly. Get Lit Fibre
Simple process to renew and they price matched with Vodafone who were offering a similar service for less.
Straight forward and quick to get the instalment booked in. The date is very soon so also good! all in all all good I hope it continues once it’s all set up!
First class
Very helpful, got the job done very swiftly
Contacted support and spoke to Iro who was very helpful and was able to resolve my issue quickly. Had Lit for 2 years now and don't have a single complaint :)
Very helpful member of staff iriney spoke with me on live chat today. Very friendly and helpful. Highly recommend ☺️
Excellent service, very efficient and friendly.
Very helpful and friendly
Very brilliant waiting time better than most of the other internet providers. I also Spoke with Ian who was really courteous and a great understanding on what i needed
Ian and colleagues in Support were quick to respond and wrote in terms easily understood by us lay customers. Replies on a bank holiday too. Nonstop broadband at high speed and fair price. No hidden increases
Easy communication. Expert help with easy to understand instructions. Clear and precise. Fast fix and fully satisifed with the tech support I recieved. Thank you IRO from LIT FIBRE
Review for Lit Fibre Broadband: Exceptional Service and Support I have been using Lit Fibre Broadband for the past two years, and I can confidently say that their service has been nothing short of excellent. The connection has been consistently fast and reliable, which is crucial for my daily needs. Whether streaming, gaming, or working from home, I’ve never experienced any significant issues or downtime. One of the standout aspects of Lit Fibre is their exceptional customer service. Whenever I’ve had questions or needed help, their support team has been quick to respond and extremely helpful. In particular, Vanya has been a fantastic support, always going above and beyond to ensure my concerns were addressed professionally, promptly, and thoroughly. Based on my experience over the past two years, I have decided to continue with Lit Fibre. If you’re looking for a broadband provider that delivers excellent service and outstanding customer support, I highly recommend Lit Fibre.
Outstanding. Had a slight connection issue and Alexander was able to help me straight away and come up with a brilliant solution
I have had no issues with the service since commencement and the installation process was efficient and on-time.
Luke B arrived early and got straight to work. He was professional and extremely helpful with any questions and concerns. He had everything set up and ready to go within the hour, and even gave me a run through at the end with everything I'd need to know. Would highly recommend Luke B and the rest of the team, and my Internet is running perfectly with great speeds.
Amazing customer service, helped me again setting up a wifi connection. Replied very quickly with all information needed and requested. 5 stars!!
Excellent response to a query at 8am Saturday morning! Thank you 😊 🙏
The Engineer was great, explained what needed to be done and did a nice tidy job. Very quick and clean No problems with the connection or speed Very happy.
Iro, the tech support engineer, was extremely helpful and knowledgeable when helping to diagnose the issues connecting my Sky Q box to the Lit Fibre broadband.
Ian the customer service agent was excellent helpful explained everything clearly
