15 Bedford Street, WC2E 9HE, London, GB
Get the internet you deserve! Think all internet is the same? Think again. At Lit Fibre we believe in doing things properly, from the speed and reliability of our internet to our Customer Support team. We're bringing ultrafast full-fibre broadband to towns and communities throughout the UK, with symmetrical download and upload speeds and packages to suit every household. Plus, no mid-contract price hikes. Ever! It's time to wave goodbye to slow speeds and buffering and say hello to internet done properly. Get Lit Fibre
Ian was very helpful today in answering all my queries
Prompt reply to my phone call. Spoke to a real person. Issues sorted by Ian promptly.
Arranged my renewal with Nick, easily done, and am happy with the new contract details.
Great service!! understood my requirement as my contract is up for renewal. I’m a happy customer :D Would recommend!
Really knowledgeable and helpful assistant not only solved my problems but made a suggestion that I would never have thought of, creating another WiFi network, and did it for me.
Great service issue resolved over the phone very quickly. Thank you
It was the engineer I Iron who made the experience great. He was very courteous and knowledgeable and fixed my problem quickly.
Very fast customer service response, information is clear and transparent, which is fantastic these days!
Very easy to join
Alex was great with a technical Qu on modem/router setup prior to instal
Many thanks to Iro for sorting the new contract and making sure my next payment (tomorrow) is on the new rate. Happy with the new deal with Lit.
The best customer service I’ve ever received. A named person on the email response (Alex) who called at the exact time I had requested and saw through full resolution of the issue within a couple of hours of making my query.
Good service and help and werry good comunications whit costumer service.
Speedy internet, great service. I had some problems setting a custom DNS server, Alex quickly and clearly helped with a solution.
Brilliant customer service picked up my call in under a minute answered all my questions perfectly and even when I accidentally ended the call they rang me back !! Thank you Rex
Ive had no issues since being with Lit Fibre. Just as my contract was about to run out (which i had forgotten about). I had had a phone call to tell me and let me know that they could do a new deal at a cheaper rate. Cant fault there customer service. Great company. Would highly recommend.
Very helpful. Great service
Internet service is good, been with them since them came to town. No loyalty when it comes to renewing, retention team non existent with no will to price match. cut my service off 2 weeks before requested date and been unless in helping to reconnect
Helpful and professional
I love LIT Fibre and wilol stay with them. Thank you Lit Firbre!
