Company

Lazy Susan Ltd

The Old Treasury, 7 Kings Road Southsea, Hampshire, PO5 4DJ, Portsmouth, GB

About Lazy Susan Ltd

Lazy Susan® specialise in beautiful sand cast aluminium garden furniture. Each hand crafted piece is powder coated to produce a lasting and durable finish which will not rust. Our timeless furniture is maintenance-free and designed to live outside all year, giving you more time to relax and enjoy your garden. With a wide range of designs to choose from, it’s easy to find the perfect piece for your lawn, patio or balcony. Finishing touches such as cushions and parasols in a variety of shades complete the set. Visit our website Shop all furniture 6 Seater Sets 4 Seater Sets Bistros GARDEN BENCHES Our charity work

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Andy 16 August 2024, 04:51

Spectacular service from Lazy Susan. The top cap of a parasol we ordered as part of a garden set was damaged and a replacement part couldn't be sourced - so Lazy Susan immediately sent us a complete replacement parasol free of charge. Full marks!

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Shirley Collier 16 August 2024, 02:39

Jethro was very helpful on the telephone. The delivery was on time. I ordered the Flora table with 4 Rose chairs and 4 blue cushions. The set is just as described it's lovely and comfortable. I would highly recommend Lazy Susan. Thank you.

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Lynda Kirkpatrick 16 August 2024, 00:26

I had a small problem which was fixed in a very polite, helpful and speedy manner.

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Sarah 15 August 2024, 22:19

Great customer service and my cushions arrived quickly

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AJH 15 August 2024, 18:25

I contacted Lazy Susan customer services for some advice on an issue. The level of customer service experienced was excellent. Cannot recommend the company enough.

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Juliette Owen 13 August 2024, 23:07

My furniture arrived really quickly and was extremely well packaged to prevent any damage in transit. It is really well made and I am so pleased with the look and style of it. I chose white metal and was hoping I'd made the right decision. I certainly did, It looks fabulous with navy and white cushions and really brightens up my garden. There were a couple of small chips on one of my items so I contacted Lazy Susan by email asking if I could have some touch up paint as I didn't want the hassle of returning the item for an exchange. They were very quick to respond and sent me a small bottle of paint within a couple of days. The only minor problem I had was with the delivery company as I didn't know my furniture was arriving when it did. I had an email from DHL saying to expect a delivery but they didn't say from whom. I presumed it was for my garden furniture so I contacted Lazy Susan Customer Service to confirm. The next day the delivery company messaged me to give me a two hour time slot but turned up and hour early so I was not at home. They left my furniture outside the front of my house in full show and even said on the delivery confirmation that I'd signed for the item. Luckily I was home about 15 minutes after the delivery so it wasn't left outside for long.

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Susan 13 August 2024, 14:56

I had a problem with my chair seats and they was very quick to rectify this by sending new seats

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Marilyn 13 August 2024, 14:40

I had an issue regarding me furniture. Very understanding and an exceptional way it was dealt with by customer services and issue resolved so quickly. Thank you so much for your efficient customer service

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Ancuta Neacsu 13 August 2024, 06:05

I have already furniture to match and I need it a coffee table , which was on sale ! That was an attractive coincidence

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Antony Thorn 13 August 2024, 02:47

Had a small issue, but was resolved immediately. Great customer service

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Robin 13 August 2024, 02:34

The accessories arrived very quickly, so I was able to get the job finished sooner.

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Mr Sherrington 13 August 2024, 02:08

Excellent, prompt and efficient service and I’m totally satisfied with your efforts on my behalf.

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Denise Bumpus 13 August 2024, 00:12

We had already purchased a patio dining set about 7 years ago from this company which still looks as good as new. Because of this experience we bought a small bistro set for my elderly mum for her new patio and she is delighted with it. Really good quality furniture. I had to phone the company to ask a couple of questions and they couldn’t have been more helpful. Fabulous company who I would highly recommend.

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Mapper 12 August 2024, 20:40

Love the furniture and recently ordered a bistro table set with two chairs. Excellent quality and easy to assemble. However, after a couple of weeks we experienced a problem with one of the bolts fixing the legs to the seat. I emailed about the problem and received a call back within a couple of hours. Two days later a replacement seat part had arrived enabling us to fix the problem.Really outstanding customer service.

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Anne Beamish 12 August 2024, 19:48

One chair had paint peeling, Sent a picture and replaced immediately Great service no quibble.

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Alexis Hunter 12 August 2024, 19:18

As usual, arrived in good condition on time. As always, your products suit our garden and the chairs are in use already

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Maggie Haynes 12 August 2024, 17:26

Great product and excellent customer service

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Kathryn L 12 August 2024, 16:25

A quality product, well packed and delivered promptly. Very good customer service.

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Andrew Smith 12 August 2024, 16:11

Customer service second to none. Products are great.

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Mrs Wardlow 12 August 2024, 14:26

Great service efficient delivery within days and easy to errect. We are very happy with our purchase and such helpful people a joy.