98 Chester Road, WA6 0DW, Helsby, GB
Welcome to Land of Beds—the UK’s leading independent bed and mattress retailer. At Land of Beds, we’ve spent 50 years helping customers achieve their dream of a better night’s sleep. As the UK’s leading independent bed and mattress retailer, we’re proud to offer an extensive range of products from trusted brands. Being independent allows us to offer free, unbiased advice and assist you in finding the perfect solution to meet your sleep needs and budget. At Land of Beds, our mission is simple: to help as many people as possible enjoy a great night’s sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we’re here to make your experience smooth, convenient, and enjoyable. Shop Your Way! Online: Explore our full range at www.landofbeds.co.uk. Call Us: Speak directly to our friendly team at 01928 242829. Live Chat: Get instant support from a real person via our website. In-Store: Visit us at our Helsby or Wigan locations, where a warm welcome and expert advice await you. We don’t just sell beds and mattresses—we also offer a wide range of bedding and bedroom furniture to help you complete your bedroom look and create the perfect sleep environment. At Land of Beds, we’re committed to providing exceptional service every step of the way, helping you find the perfect products to suit your unique needs and budget. We offer nationwide delivery, with free mainland UK delivery on orders over £100. Plus, our online Help & Advice section is packed with FAQs and buying guides to help you shop confidently. Our award-winning team is always ready to assist, ensuring you find exactly what you need for a restful night. Customer feedback is at the core of everything we do at Land of Beds. We highly value every review, as your feedback helps us continually enhance our range of beds and mattresses, improve our services, and provide confidence to new customers searching online for a trusted, independent bed and mattress retailer to meet their sleep needs. Thank you for choosing Land of Beds as your sleep companion! Rest assured, we’re here to help you sleep better. SHOP BEDS SHOP MATTRESSES SHOP HEADBOARDS SHOP BEDDING
Charlotte was fantastic,,no pressure or hassle. Let us make our own mind up but then added some of her knowledge to allow us to choose the right bed and mattress
Mattress arrived,found it in my park home when i was out at work. Opened it seems okay.on bed now.
Quick service. Quality mattress.
Help everyone nothing never to much brilliant staff
I had difficulty paying for the purchase but this was solved quickly. The lady Laura was excellent.
Very friendly, quick service, very happy with the help.
Darren was extremely helpful and didn't try and steer us towards any particular style or brand of mattress. He knew everything about every mattress and how they were constructed, the benefits, the disadvantages, etc. I would definitely recommend visiting Land of Beds in person - even if you have to travel a considerable distance.
Very good ⭐⭐⭐⭐⭐
Great customer service keeping you informed.
use online chat Charley was very helpful and polite
Charlotte was very helpful and assisted with my purchase
Sales man was very informative and helpful...Darren.
Charlotte and Charlie were very helpful both on the live chat and an in person phone call. I wanted a bed and mattress that were in the sale but was yet to move house and hadn't got the moving date. They helped me choose the correct mattresses and advised me on how to reschedule delivery of items once I got a firm house moving date. I have faith that all will be well with delivery and that items will arrive at the correct addresses.
Just Nope, ordered a Simba Pillow and all they do is go to Simba, order it from them, then send it out to me. I could have done that!!! Paid 10 Pounds for 5 day delivery, to be told Simba have delayed it...asked for a refund as service was not what was promised. To be told that delivery has to take place(12 days since order, for 10quid!) Before refund. Used the virtual chat and it took 25 hours and 3 chat sessions just to send me a confirmation email. Quotes from the customer service team include gems such as, 'Your email has been added to a work order' & 'I'm answering you on chat which is stopping me sending an email'....ITS AN EMAIL. Refund is still pending so lets see...Next time I'll pay more and just order direct from Simba. Lesson Learned...
Polite and all questions answered
Lucy, getting through to a human and not a chatbot was a surprise and delight at 7:30in the evening. Polite, helpful, solved a problem, upsold without upselling and stayed 20mins beyond her shift ending to complete my purchase.
Julie was extremely helpful, very friendly yet very professional. She guided us to the mattresses that she felt suited our needs - in our case light in weight. She showed us different possibilities and qualities, but did not push us and let us take our time to chose which we felt suited our needs best. It was very nice to go shopping and have a helpful and knowledgeable assistant.
Mike gave good advice about the different makes and types of bed even though he said he hadn’t been working there that long. He had a pleasant manner and came across as genuine. He also allowed me to bring my rescue dog Rex, who suffers from severe separation anxiety, into the shop which really helped me out.
We first checked that the Wigan branch had a selection of the mattresses that we wanted to try out before we made the journey there from South Manchester. Both Irene and Alan were very helpful, knowledgeable and not pushy at all. We must have spent about 2 hours laying on numerous mattresses, during which we were not hastled to make a quick decision, before we decided on the best one for us which we bought at a good price. I would not hesitate to recommend Land of Beds to anyone who is thinking of buying a new mattress.
What started on Wednesday evening as an 'on line fiasco'having ordered a new bed and the payment not going through was resolved on Thursday morning by a very competant advisor 'Mike' who confirmed the order had been listed (just not paid for) and took the payment there and then! We now know it will be on its way!
