Company Details

What a fantastic product,we were fed up with plain white door so sourced a new door from IG, we chose black with a diamond glass panel at the top. Our neighbours on our small estate were so impressed on our small estate that 7 out of 10 all changed new coloured doors,thanks IG great door at a very competitive price

An amazing company to deal with. Very pleased with the product. I would have no hesitation on buying from IG in the future.

Great quality product, stylish, robust and VFM. Top quality, personable customer service from start to finish.

Avoid IGdoors, my new build front door has bowed at the bottom by 8mm across the width. I contacted IGdoors gave them all the information and they didn’t reply so I rang them again. They replied by email to say sorry your door is 2 years and 3 months old so is out of warranty. They offered no help and said that is their policy. When you look on Trust pilot there is dozens of unhappy customers and the reply to the posts are all the same. Give this company a wide berth. Les Webster.

Great quality door, very reasonable priced, will use again, will recommend to friends and family. Great customer service from Gareth.

First of all I love my new door , secondly there is now no draft coming from underneath, perfectly fitted. The guys that came to fit the door were great and tidied up after themselves. So 10 out of 10 very pleased 😀

Disappointed with the outcome reached today .

Very poor quality doors. Would not recommend at all. Just over two years old and bottom has split and now needs a replacement door. Would expect a front door to last much longer than that!!! Avoid at all costs!!!!

Understanding my problem with a new build house owned on a shared ownership contract. They honoured the warranty and sent out a locksmith to replace a new front door lock.

Poor quality door which after only 3 years in my new build, has absorbed water and split at the bottom making it hard to close the door. It turns out IG only provide a warranty period of 2 years and 3 months which is apparently in line with the lifespan of a front door?!? I wouldn’t look at using them if I were you! Use a company who provide a more reasonable warranty period and better quality product !

I recently purchased a composite door for my home and I couldn't be happier with my decision. The door looks fantastic and the quality is top-notch. It has completely transformed the appearance of my home and has added an extra layer of security as well. I am also pleased with the energy efficiency of the door, as it has helped to keep my home warmer in the winter months. Overall, I am extremely satisfied with my purchase and would highly recommend a composite door to anyone looking to upgrade their home's entrance.

Good quality door, only issue experienced is slight discolouration of white styrens which was swiftly remedied by IG doors after sales team :)

I thought i would stop by and leave a review while i look to purchase a rear door for my property. I have an IG Front Doorset on my home already which has been in place 8 years replacing the previous owners ghastly PVCu option. I have had absolutely no issues with my door during this time even though the door is weather facing in the harshest of conditions, it is absolutely solid even after years of slamming by my children. Looking forward to finally getting my rear door to match and have more trouble free years.

So my door had a failed lock and has since been identified as having a bow and is hard to close. There is also a split travelling from the bottom of the door and it’s getting worse. Despite correspondence with IG and Redrow about some of these issues (even leading to a failed lock needing complete replacement) they argue that it’s now past the 2 years and 3 month warranty period. They’re just passing the buck and not taking ownership over the problems and even had the cheek to offer me a quote for a new door. Their doors clearly don’t last long hence the short warranty period. They promised to refer my complaint to management but no surprise that I’ve absolutely nothing since. Arrange an independent assessment of the door, take ownership and accountability for the issues reported within the warranty which clearly led to the split in the door as well. Manage your quality control and stop hiding behind a short warranty on new builds because you would not sell these doors to people requiring quality products.

A very poor poor quality product. The door has failed, it has split and become warped. Apparently it is ok for a door to have a shelf life of just over 2 years. Will not be accepting products from this company in future.

I bought a new build installed with IG doors you only get a 2 year warranty, low and behold after 2 years the door cassette has failed and water has filled the door bulging all the bottom and popping the seals. I don't know any companies with only a 2 year warranty on there frames, luckily the reat of my house windows and doors are covered for 5 to 10 years.

Resolved my query instantly and for free!!

Excellent advice and service. Well informed, attentive and polite service, answered my questions professionally and very promptly.

I was experiencing difficulties with a door design. Michelle went above and beyond to help me, making various calls to find out the answer and resolving the issues i had. Thank you.

I have been looking into getting a new front door and Michelle & Dafydd have been very helpful in answering all my queries. Great customer service! Can't comment on the quality of the product as have not ordered yet.