Company Details

Been with HS Direct for a while and been having some problems Right up until Andy Hickman resolved them and made it so easy and user friendly for me what a star thank you

Amelia was very helpful and knew what she needed from me and what we needed to do. If there was an issue, she contacted me and made sure everything was in place and answered my questions if I had any. Thank you for your help with our accreditation with South West Trade Frames.

Our account manager Dan Moore is always helpful and comes back to me as soon as possible when I raise any issues or queries.

Daniel Moore has been nothing but exceptional, he has been able to aid my company with the best health and safety advice. Dan keeps me upto date with all the latest health and safety changes and he is a real asset to HS Direct. I can honestly say HS Direct are the best out there.

The response time from AJ and Rebecca was exemplary. Every task was dealt with swiftly and i now have all the answers i needed to set my staff up correctly. Brilliant service

As always, great service and extremely helpful staff members. Have used HS Direct for many years and never had any issues!

I spoke to Andy Hickman today for advise. Andy was very clear and concise with his step by step instructions he was so very patient and seemed to understand the problems I was having with the system. I will absolutely ask for him if I have any future problems!!

A friendly and helpful service at all times.

Friendly and very helpful, has a considerate manner and listens. Thank Marc good job 👏

Easy to use platform with experienced consultants to assist you with any requirements. Perfect for our business

We had a software walkthrough with Rebecca Lomas today. Rebecca was confident and extremely helpful in the hour we had with her, explaining key points in detail and answered any questions or queries we had. We feel confident that HS Direct will support us in our HS journey moving forward.

I gave HS Direct the opportunity to renew my CHAS certification, Amelia made the whole process run smoothly with first class communication. Would recommend highly.

From initial contact with Ian , through to the onboarding session with Marc, Hs Directs customer service has been excellent.

Great team with a wealth of knowledge and brilliant customer support.

Daniel Moore is my person to go to, which believe me ,I do quite a lot. He is extremely efficient to get back to me, wether its an e mail or text or call. He takes his time to help me achieve what I need, even if it means going over and over the steps. He is so patient. He has a great sense of humor, which I think he need for customers like me. I feel he knows me and my company. The system is great and has everything we need, in fact it has more than I will ever need, hence it takes a little help to navigate around it. Money well spent and after my first year I had no hesitancy about paying for this year.

Had a software walkthrough today with Marc Taylor, I found Marc to be extremely knowledgeable and helpful. He explained everything well and answered all of our questions. Having HS direct will be invaluable to us as a company and having Marc to assist us along the way is extremely important.

Very helpful from day 1. Very quick replies. I'm not very good with paperwork and they walked me through it all and checked it all. Much thanks to Ian Parkes and Holly Knowles

Always very polite and proffessional. Excellent Service. Maureen Nicholls is a superstar she answers questions and deals with our requests immediately. Never had to wait.

Taught in a manner that i was able to understand Big thank you to Dan Moore

Andy Hickman was really helpful - he talked me through the process to ensure the risk assessments save the updates that are required. When it didn't work, he made suggestions to change the browser which solved the issue. Andy also sent a step by step guide through to refer back to in the future as well as providing an email address to contact the team if needed. Thank you!