Company

HomeSmart Installations Ltd

Vernon Walk, Winchester Street, SO15 2EJ, Southampton, GB

About HomeSmart Installations Ltd

HomeSmart Installations Ltd is the home improvement company committed to enhancing, preserving and protecting our customers biggest and most important investment, their home.   You can rely on us to deliver the ‘excellent’ rated service that you expect and deserve. We understand how difficult it can be when deciding who you can trust with your home improvement project. You can rely on HomeSmart Installations to take the worry away by explaining all the best options available to you. We will take care of your project from start to finish whilst keeping you informed throughout, and work to ensure that you are completely satisfied with the end result. Our installation teams are all ‘HomeSmart Approved’, each with many years of experience in expertly installing top quality home improvement products. When it comes to customer service, we not only aim to meet your expectations, but strive to exceed them on each and every occasion, ensuring that your experience with us is an excellent one, at every stage of the process. If you are looking to improve your roofline, loft insulation, a flat roof, windows, doors or conservatory roof, let us help you make your home improvements happen, the HomeSmart way.

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Emily White 12 October 2021, 13:13

Great job. On time, friendly and professional.

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Jayne Martin 08 October 2021, 23:35

Really pleased with the workmanship and very impressed with the end result. Looks great. Kept informed at each stage and thoroughly recommend.

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Margaret Parsons 07 October 2021, 02:49

In spite of delays for rain, the men turned up promptly on the revised date.They were polite and helpful and worked nonstop all day.They cleared up when finished and took all their rubbish away with them. You couldn't want a better crew.

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Jo 06 October 2021, 23:56

Very easy process from start to finish to have a new composite door fitted. Slight delay due to supplier issues but kept informed throughout. Installation team were very prompt and tidy.

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Paul Clark 06 October 2021, 00:29

The salesman was well informed and provided us with clear information about the products and the installation process. The survey was quick and easy. The scaffholders did a great job and were courteous to my neighbours. The roofers were amazingly fast and the end result looks fantastic. The company kept us informed every step of the way. Very happy with the company and the installation. I would certainly recommend them and would not hesitate to use their services again. The whole experience from start to end and the end result was exactly as the salesman described.

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Richard Beckett 04 October 2021, 22:43

Apart from acts of God,I.e the weather everthing went very smoothly, always kept up to date, very happy with the overall quality and finish. The fitters were friendly and cleaned everything in between and at the end.The only evidence was a nice shiny new fascias, soffits and guttering. Highly recommended with a competitive price and will be using again for other future projects.

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malcolm giles 04 October 2021, 19:28

An excellent customer experience from the start of the process through to the removal of the scaffolding upon the on-time completion of the installation and final payment. Communication started with the initial quotation which was informative with no pressure to buy. At the end of day it was my decision to proceed based on price and quality of the product and service, which I do not regret. This then followed with the appointment of my personal contact point (Mark Allen) he kept my informed through-out my project to replace the Fascia Soffit and Guttering. Once we had agreed on the installation week, the materials were delivered on time, the scaffolding was erected the next day. The polite and friendly team of 2 installers arrived on time the next day and completed the work on time as per the specification. The install run smoothly, my property was left clean and tidy and I am very pleased with the workmanship and an excellent quality product. I highly recommend the professional services of HomeSmart.

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Adrian 04 October 2021, 15:55

I wasn't planning on replacing our old roofline (fascia and gutters) but somehow the Homesmart sales people talked us into it :) Not to say they were pushy, nothing of the sort, but the initial "20 minutes conversation about an offer" turned into a 2 hours sales talk. The work has been excellent from start to finish, and except a couple of initial questions, I could continue doing my work-from-home while they were working outside. Everything was clearly explained, paperwork done, various people calling and emailing to inform us of document and phases of work. I have been quite pleased with the work and service received, I only wished I've asked for a couple more quotes from other people before signing up. At the end of the day I paid around £5,000 for a semi detached 3 bedroom house, which consisted of 2 half days of work (4 hours each day) and a few hundreds pounds worth of materials. I think it was probably worth half that amount, but I can't really fault anyone for agreeing to this, except myself :-) So if you learn anything from this review, ask for a few more quotes, and don't fall for the "this offer is only available today" sales pitch.

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Lesley Silke 01 October 2021, 23:24

Excellent service provided from start to finish. Everything was explained clearly using a model so that we could see just what we were getting. Surveyor came and explained what was to be done. Scaffolders were very professional setting up on what was a very difficult area to cover. Job was completed today by Geoff who was an expert at his job. l am very pleased with the result and would recommend this company to friends and relations.

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Philip 01 October 2021, 01:37

Workmen were friendly, involved us at all times to make sure that the new patio layout was in line with how we wanted it. Went out of their way to order for us the combination of charcoal borders with white granite paving that we wanted. The old patio was disposed of for us. We now have a great patio! Would recommend.

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Peter Merry 30 September 2021, 21:14

The whole process from initial explanation of the product, through to ordering, execution and completion of the works was handled in a very friendly and professional manner. Our property was left clean and tidy when the work had been completed and we are pleased with the overall result.

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Tony 30 September 2021, 16:32

We found HomeSmart very communicative, letting us know what was happening and our schedule of work. The installer Geoff was very good and worked all day, as long as fed with coffee. We are very pleased with the final result, the new facia and soffit along with gutters and down pipes look great.

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COLIN SWAINS 30 September 2021, 00:31

The staff who carried out the work required were very professional, very polite, could not have been more helpful. Gave very good advice where they deemed it helpful. Communication with the office did not always run smoothly, however very good end result.

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Evie Jackson 29 September 2021, 21:56

Hello, we have had a very good professional job completed by Homesmart installations, all gutters pipes replaced, & porch had a new front put on, we can honestly say all the team at Homesmart were efficient, polite, helpful, knowledgable in their work, a big thank you to Josh & Ben who did the work, very professional a great team, yes we will definitely recommend your company to others, thank you.

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Vikki D 29 September 2021, 19:23

Great communication from beginning to end.Had a window taken out and a door put in its place.Experienced fitter made it look easy.No mess and end product looks great.

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Janet Bailey 29 September 2021, 18:05

I whole heartedly recommend this company . From start to finish the service was second to non. They went the extra mile on all counts . From polite and informative telephone conversations and advice , to superb installation technicians who were friendly and respectful. I have recommended this company to many of my neighbours .

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SHV 28 September 2021, 23:17

From the quote to the completion HomeSmart have been amazing. The person who quoted us for the windows and doors really knew their stuff and werent just another salesperson with no knowledge of the glazing trade. The people who fitted our doors and windows were prompt, clean and did an awesome job. Always making good and their works looks stellar. Behind the seens the admin team always kept us in the loop of any changes that occurred ( we had a small supply delay on our door). But were accommodating to work around mine and my husbands schedules. All in all it was a job that needed to be done in the house and we are glad we chose HomeSmart installations complete it, they have done utterly amazing work.

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Mr G 28 September 2021, 22:29

From my initial consultation with Andy Reid (who was brilliant) through to the quality of the works and customer service throughout (thanks to Mark Allen), the whole experience was first class.

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Jonathan Richards 27 September 2021, 21:07

Excellent job from start to finish. Communication in the run up to start was efficient and reliable. Once we had agreed on a week for the install our individual contact telephoned when they said they would the materials arrived on time and were delivered by a friendly and polite company employee. The installers arrived on time on the day and completed the work as agreed. Would definitely recommend in advance of the competition.

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Yahya Abueidah 23 September 2021, 18:27

Was an extraordinary experience from the beginning till the end brilliant job kind and nice people manners made our life easier happier I wish I could rate them better can’t express how fab you all are you deserve the best