Company

Heritage Parts is now Parts Town

1200 Greenbriar Dr, 60101, Addison, IL, US

About Heritage Parts is now Parts Town

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

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GW 02 September 2020, 23:46

Very well presented. Got right to the point and moved the presentation along.

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Ira 02 September 2020, 23:42

fast speedy service. They have the parts I need and if not., customer service will help find.

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James 02 September 2020, 23:28

I have never had a problem with ordering online. When I need to call, the staff is very knowledgeable. Fast shipping, great prices.

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Van Reed 02 September 2020, 23:23

They are nice people. All willing to help and ship my parts. Thanks for your help.

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customer 02 September 2020, 19:29

After 10 days I purchased that I needed, I had to e-mailed you in order to obtain response about my product, because It did not arrive. Then you sent it to me 10 days after

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Mike 02 September 2020, 06:58

Great website. Quick shipping. Decent discount for reseller.

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Alfonso Pinilla 01 September 2020, 22:04

It is the worst company to ask for any part you need, the customer service is terrible one Gina or China yelled at me because I asked him to fix my account, they charged me double for a single order that was made and now it's my turn wait for them to solve it and my bank is overdrawn because they took 452 dollars more than the order was Very bad the terrible service I do not recommend that they buy here

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Carrier AC 01 September 2020, 20:30

Ridiculously difficult part to locate, but heritage parts had it for order! Spot on fit, couldn't be happier.

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Francis 01 September 2020, 07:26

Great job guys! You guys have been very helpful with getting my orders right! Thank you all for helping me find the parts I need. Keep up the good job!

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customer 01 September 2020, 03:22

You guys are awesome!! Keep up the good work!!

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customer 01 September 2020, 02:39

order from this company and always get the product in a timely matter. Thanks

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Mordy the 01 September 2020, 01:55

Got exactly what I ordered in a timely manner.

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Emmanuel Sangalang 01 September 2020, 00:01

Very Helpful

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JR 31 August 2020, 22:27

Arrived when expected packaged properly

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John 31 August 2020, 20:13

I called with the dimensions of the door gasket and that's what I got. Thank you.

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Mike 31 August 2020, 20:03

Very prompt in getting the order out. The reason for 3 stars is the outrageous pricing on freight. OMG, for 5 small faucet disks, the freight charge was MORE than the product. They fit in a small envelope (less than a pound) for $26? The only reason I shopped with you was because you had the product. I have now found someone here in town.

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Wilmer 31 August 2020, 09:49

Great site for finding equipment parts!, jus make sure you have your model number and you will find it.

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chris 31 August 2020, 04:38

good product

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alan2107 31 August 2020, 00:09

I order a part ask for overnight shipping they tell me they have in stock then I wait for the part for 2 week bad service I call no body know what happened. Then I call again and a lady tell I have you order ready I will shipping today very nada service

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RES 30 August 2020, 22:32

Excellent service with prompt delivery. The needed part was here fast.