Company

Heritage Parts is now Parts Town

1200 Greenbriar Dr, 60101, Addison, IL, US

About Heritage Parts is now Parts Town

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

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Scott Gamble 13 March 2020, 00:56

We have used Heritage Parts for a long time and maybe have a few issues here and there, however never had a problem with the service. In fact Kristy Springer has always made sure our orders were received and shipped in a prompted manner. Also her knowledge of parts is quite remarkable as hardly any time she doesn't know what we are taking about. Heritage as a whole is awesome to work with but Kristy is a delight to work with because of her mannerism and her knowledge of parts. Thanks Scott Gamble/ manager / Baker Dist. Co. Dothan, AL

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Theresa 12 March 2020, 20:59

I appreciate the fact the order was received so quickly after the order was placed. The quality was excellent and thank you so much for the free shipping. Great customer service

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Tiffinni 12 March 2020, 20:55

Fast delivery and easy to purchase online.

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Robert Simmons 12 March 2020, 18:54

ordered and received, han no problems

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Michael 12 March 2020, 15:06

Always a pleasure working with the Heritage Team!

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Matt 12 March 2020, 07:41

Ordered this replacement pan lid knob and it arrived without the screw required to fasten it to the lid. Also no reference to the size screw or thread cut required to fit it.

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John 12 March 2020, 07:06

Great service and sales people, long with great pricing. My part arrived well packaged too. 👍🏼

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Govinda 12 March 2020, 04:50

They sent defected part and I didn’t get replacement of it neither refund

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Sam 12 March 2020, 03:23

They were able to locate and ship a part for my Avanti cooler that I couldn't find anywhere else for about 6 weeks and I was able to salvage my cooler after all.

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Mike 12 March 2020, 02:02

PARTS CAME AND WERE AS DESCRIBED..

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Will 12 March 2020, 01:01

I told the customer service agent what brand, model and part I was looking for. They quoted, I ordered and received it within the time I was told.

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Levi 12 March 2020, 00:23

good customer service

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Keith 11 March 2020, 20:06

Staff was very helpful and knowledgeable about the products. They are patient and eager to assist.

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Don 11 March 2020, 18:35

excellent service, usually has the part in stock, friendly service

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Dr Scott 11 March 2020, 16:53

Part was exactly what was stated. Cost was less than all others.Shipping was quick and decent price.

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James 11 March 2020, 07:04

Cambie right on target with solutions for products

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Larry 11 March 2020, 04:41

Parts I ordered came in just as promised and exactly what I ordered

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Tim 11 March 2020, 03:41

always has parts in stock, ships same day and recieved the next.

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Darrell Schwappe 11 March 2020, 02:42

Love working with Darlene, she's the greatest.

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Phil 11 March 2020, 01:14

Got what I ordered, when I expected it.