Company

Heritage Parts is now Parts Town

1200 Greenbriar Dr, 60101, Addison, IL, US

About Heritage Parts is now Parts Town

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

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Internet customer 24 August 2020, 06:02

Great service and order came in on time

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customer 24 August 2020, 01:45

Easy access to parts and information. Ordered, paid, shippet and received. Great job!!

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From Arkansas 23 August 2020, 21:36

Part was easy to find, and arrived in a timely manner.

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Big Daddy's 22 August 2020, 18:43

part fit great thanks

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Brian Elliott 21 August 2020, 09:54

Sorry gave bad review wrong company it was parts town that charged me 40 dollars for shipping for a thermister that weights less than a quarter

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customer 21 August 2020, 08:23

Very friendly and knowledgeable staff on the phone. Proper part was cross referenced since ULine Icemaker was obsolete. Talked to themon Friiday afternoon, had it in my hand Monday afternoon!! Turned out to be BEST price too!! I’ll definitely be back!! Comprehensive Marine

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Peter 20 August 2020, 04:06

Ordered a part from the website it came, was the wrong part for my particular unit. Called customer service to get the right part coming. Had to call the customer service department again to send the other one back. They were very helpful in working out the details. Call a human and with your serial number you will get factory parts.

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Donald Taulman 20 August 2020, 00:10

Once again my oven igniters went out. The last time was in 2017. Thank goodness you are still there to meet our needs. The service was excellent. The prices are reasonable and the delivery was much faster than we anticipated. You saved the day AGAIN. Thank you !

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DayHill Coffee 19 August 2020, 23:00

This Company is great to deal with, I made a mistake on parts and return was swift and easy.

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KH Electrical 19 August 2020, 20:37

Did not inform me that the vendor that you are buying from has a minimum order. I waited for parts for weeks and finally called. Ordered from another supplier and received in 2 days

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customer 19 August 2020, 20:34

I order parts every day, the people are polite and get it write every time.

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customer 19 August 2020, 19:57

Freight prices are too high Found parts about the same price but freight was much more reasonable from your competitor

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customer 19 August 2020, 10:53

Got the part I needed for a great price and received it quickly. Thank you.

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customer 19 August 2020, 05:51

everything was good with the part i needed hopefully i wont need another one soon

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Jason 18 August 2020, 19:59

Great Service.

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customer 18 August 2020, 00:08

Found the part easily. Checkout was a breeze. Delivery was quick.

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Duane 17 August 2020, 19:30

Excellent service from Laura Gillenwater and support staff.

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Service 17 August 2020, 18:05

We had ordered multiples of a couple of parts and only received one. Had to place another order for the multiples.

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John 17 August 2020, 01:41

People that answer the phones and help with the right parts are unbeatable. Pricing is not always the best to be had, and holding a shipment due to the lack of one part is unacceptable. Having to call someone to avoid the above defeats the purpose of online ordering. Shipping costs are outrageous in my opinion. Other than that, you are my goto for my parts and replacements

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David 17 August 2020, 00:42

Have ordered parts from Heritage for quite a few years now and will keep doing so in the future, they have some of the most helpful people, everyone there is great!!!!