, , , GB
Grass Warehouse is the largest online supplier of artificial grass in the UK. We sell only the highest quality grass, ideal for a variety of home and garden types, including pet-friendly and family-friendly grass, mud-free and with UV protection. Ready to upgrade your garden? Order your free grass samples today, or get in touch with our team if you have any questions or concerns. Budget Pet-Friendly Luxury Shop All
Great price and quality,delivery was excellent and the grass was put where it was needed.
Great service from sales team to delivery driver knowledgeable and reliable polite and helpful would highly recommend this is my third time using this company ⭐️⭐️⭐️⭐️⭐️
Great product highly recommend
Ordering, delivery and product are top drawer
Today I utilised live chat to enquire about Pet friendly Artificial Grass. A lady called Steph responded and I found her very helpful, she arranged for samples to be sent out. She was quick, very helpful and professional. My first experience of this company and it was very positive
Easy to order off Web site. And quick delivery. PERFECT 👌 Grass looks great down .
Really useful webchat to get answers fast for the questions I had, I ordered a sample pack and ot arrived within 2 days, picked my grass and ordered online, and arrived all in thr same week! Really happy with my grass and the service they provided! ORDER #98272GW
my free sample didnt even arrive, chose a different company, looks great
Ordered grass fine Delivery great I purchased the thicker one after rolling it out we could see there was a problem with a strange line right through the grass one side is darker than the other side land as I had to cut it not square it shows several areas of black plastic base also around the hole for rotary line! I’m struggling with them to come up with a solution? I keep telling different people the same information and photos! I will change my review when this is sorted one way or the other as we are not happy.
Grass is great, went down well. Delivery company was dreadful. Struggled to get it out the van and wanted to leave it kerb side!! Almost an hour of discussion, phone calls and persuasion to get it manhandled on to the drive.
Easy to use website. High quality products. Simple payment process. Delivered on-time and in good order.
Good quality grass. Look’s perfect
Grass came on time ...was what we expected ...at a price we could afford . Great
didn’t even arrive
Quick delivery time, easy process, lovely samples.
Terrible quality product, looked nothing like the pictures. We could see lots of the base matting where the artificial green material was non existent. It was a budget line but unusable. They show pictures of it in a garden but then tell you it is not suitable for outdoor use. They would not accept the product was of poor quality and wanted to charge numerous fees to return it. I went through our credit card company and submitted all the email evidence which was rather damming. Anyhow, we got our money back but would not recommend their misleading adverts and poor quality budget offering. Total waste of time. PS we are a business so we couldn't use Distance Selling Regulations which would have made the return process so much easier.
It was quick easy to order samples to get a feel and look at the grass pet friendly too ready for the future when we get a dog fast delivery.
Firstly I had to chase the sales team to place an order. Once dealt with it was pretty quick. The main reason for the poor review is that they gave me a confirmed delivery date in writing, with delivery being handled by themselves. The delivery was delayed but notification only came on the day it was being delivered. When I asked why they said”a delivery company they sometimes use was in my area so they were dealing with delivery” What they really meant it was cheaper for them. The grass arrived a few days late. When I met the van at my customers property, they could not get the 5m long grass out because it was at the bottom of all the other packages. Instead of moving them out of the way they srapped straps-around the grass and tugged it out. There are lots of bad reviews about reliability on delivery. However they appear under the businessname which shows on paypal not google reviews. Will never deal with this company again. Unprofessional cowboys
The customer service from ordering to delivery was very good. The quality of the grass is high quality.
Delivery was on time and the 2 guys so helpful in placing grass exactly where I asked. They were courteous, polite and extremely helpful