Company Details

Had issues with E-delivery but support assisted and resolved the issue.

Cannot use the card in person, cannot add it to Apple wallet Venmo, cash app anything to actually use it from my phone.

I did not order gift cards. My account was charged $800 due to being hacked. I contacted Giftcards.com and no response. I have received 40 emails about these gift cards with no response from the company as to who ordered them and how to cancel all these emails.

I haven't received my gift card because I can't download it.

Was fast. Don’t know what these other reviews were talking about but got mine almost immediately. Definitely legit

Received an email promoting 10-15% select cards, bought 1, then tried for a different card, got an error message. Spoke to customer service, she said she fixed it, but still didn't work. As requested by service agent, logged out and tried again, no luck, then as advised, wiped history and cookies, rebooted, tried again, still no luck. She insisted I complete transaction and it would automatically credit the code, didn't work. My credit card charged full amount. She said someone would email with either the 15% credited or canceled order. When I read very fine print, found the promotion was 2 weeks long and I received mail on last day. It said limited quantities so it was simply sold out, and the service person didn't know that, and couldn't find anyone who knew that. So, frustration all around. UPDATE: I received a 'closed' case email from Giftcards.com telling me "We understand your concern about the promo code. According to the terms of the promotion, the code “SCHOOLSPORT” is a one-time use code and cannot be combined with other offers. Our records show that reward points were applied to invoice 12514755, which prevented the promo code from being used in this instance." I received a 48 cents discount that was automatically applied by Giftcards.com that I didn't even know about until it appeared on the invoice, and now they are saying that's the reason the discount wasn't applied. That's a huge lie because the discount wasn't applied before the invoice was created, because they said the code had been used too many times, but their agent told me to proceed and it would be applied at the end, which of course it wasn't.

Site was really easy to use. Fast delivery as well. Thanks.

I can’t use this gift card anywhere except online

I needed this quickly and it stated it would be emailed within 15 minutes. It took between a hour and a hour in a half to receive, After I reached out to customer support a few times.

Recipient didn't receive gift card until about 30 minutes after I purchased it. And it seems that this issue is very common, but when he went to redeem it, the system didn't recognize his email and there's a link right under that box for people who are having issues with redeeming their gift card(s)

Love the company, and tried this personally before I started using for my department's years of service recognition. I did learn though, that I have to put who it is going to somewhere so that the page that states who it is for, how much and from whom doesn't have my name on it. But other than that little glitch, it was great. I also learned that it truly takes a week to get to Syracuse NY from California. Love it though.

my wife needed the money last night. She still did not get it. This sucks. Please reimburse the money.

I purchased a card and the card declined 12 days ago and I still have not received the funds back on my Visa card to use. This place is a scam!! And the number you call the rep have no knowledge of what you are talking about. I was given multiple number from reps to call regarding my issues and NONE OF THE REPS knew how to assist with my issue, I would not recommend or ever be using this service EVER AGAIN! SCAM SCAM SCAM!! I purchase my card on August 3 and used it for the first time on an online website on August 6. The order did not go through and they are still holding my funds as if I purchased/used the money. RUN!!! Please use another gift card provider.

I have got a gift card from someone. However I am not able to access the website to redeem the gift card. It gives the following error :- Access to ww.giftcards.com was denied. You don't have authorisation to view this page. HTTP ERROR 403

He was happily surprised.

I was gifted a card from a relative, and it was declined when I tried to use it. Turns out that only 1/5 of the funds that were given to me are on the card. So my relative paid for a gift, and this company has profited off of the funds rather than the recipient. So disappointed!

I still haven't received my egift

Many options and sending was easy. Notified of processing and delivery.

It was fast and hassle free

Still have not received the gift card. It has now been two days and I still have not received any communication or my gift card. I am concerned that I just wasted $99. This was for my son’s birthday, and I requested it to be sent through email the same day. There is no way I can talk to someone on the phone. This is so frustrating!