PO Box 6139, WV1 9RQ, Wolverhampton, GB
fuelGenie is owned and operated by Worldline IT Services UK Limited, working with Tesco, Morrisons and Sainsbury's. Worldline IT Services Limited has been operating fuel card programmes for the UK’s leading supermarkets for 17 years.
I asked for an increase to my credit limit as being a driving instructor I get through a lot of fuel and they granted it within half an hour excellent!
Thank you for your quick reply
Don't apply before read this comment. If u miss your direct debit they charging £49 every missing direct debit.It doesn't matter how much you spend in your account.If you're looking fuel card,you should check Shell fuel card.Because shell not charging any money for direct debit missing.Also fuelgenie have a poor customer service.
Great scheme helps with all information on invoice
It's the way you take the money and don't take it off the account for days I pay every week
Responded quickly and positivley to my account credit limit request!
Great company and always at the end of a line
fast responsive customer services team every time - excellent support
Having used for many years the online account system is great very easy to download invoices, check usage, request or cancel cards all round great website. Tele customer service 5 star staff very helpful and understanding.
Very easy to sort out my problem of log in
solved my conundrum
READ BEFORE APPLYING. Reviews do not seem legitimate. Charge of £49 for a direct debit return which will add on every few weeks upon failed payments. Outrageous charge and no set date for a direct debit.
I deleted the app. I just wanted to post a few prices I had recently paid. But the app requires log in and passwords that are not kept in my iPad manager… Not sure why it should be difficult to post prices paid…
Good company and easy to communicate with.
very quick response
This has to be one of the worst customer service companies I've come across. Can't believe the reviews here (sus). Good luck with getting a rely on via email, hasn't happened yet despite over 20+ attempts. So you pick up the phone to cancel the account, to be told you need to send an email, which you do but no reply and when you phone back again they said they don't get it. For your sanity avoid!
Not very helpful,
So far so good. App is simple and intuitive to use - as a sole trader I don’t need some of the features but it’s great to know they’re there if needed as and when I grow.
Great service easy to apply, sensible credit limits. Fuel genie give us a credit line for the fuel to get our business up and running when other simply would not. We are thankful for there trust
Excellent response from customer service. Sent email asking for a higher credit limit and it was done within half an hour. The website is also excellent to check our account and email reminders are always relevant and in time. Great all round!!
