PO Box 6139, WV1 9RQ, Wolverhampton, GB
fuelGenie is owned and operated by Worldline IT Services UK Limited, working with Tesco, Morrisons and Sainsbury's. Worldline IT Services Limited has been operating fuel card programmes for the UK’s leading supermarkets for 17 years.
quick responce , thank you
Quick reply by customer service.
Speed of reply.
Great to work with
Only fuel card we've ever had, no problems, just limited to supermarket fuel. Only thing that is slightly annoying is that since COVID they started taking weekly payments, which is fine, but it's random as to when they want it, no fixed day a week, not even every 7 days !!
Great card and lots of petrol stations to choose from, easy to use app
Easy to manage my account
Once you make the initial agreement to supply there has not been an issue
Am happy with the fuel stations I can go to I did ask for more than the budget I got which was the only thing that I was looking for really not to worry will have to build on it I guess.
Always efficient and ready to accommodate
Great company got accepted 2nd time around and have just upped my credit limit.brilliant if the cash flow is low and your waiting on invoices to be paid
Very quick response to all questions
Very simple to use app, would highly recommend
FuelGenie is super easy to use. You can add, edit or delete fuel cards whenever you like in the app. Invoices are detailed and paid via DD. Fuel cards without the fuss!
Hounded with spam emails
I have not had messages returned and received incorrect information from staff.
IGNORE ALWAYS THERE AN ISSUE WITH THEM After sending various emails in regards with setting up direct debit due to change in my address Not once the customer service from fuel genie called me They keep stopping my login details and always they have to keep sending me change of password request I have full record of my email summary For how they’ve dealt with my queries Greedy Attitude for finding way to add surcharges on account for Miss payment With my current experience with FUEL GENIE I WOULDN’T RECOMMEND THIS COMPANY TO ANYONE WITH REGARDS SAI G LOGISTICS LTD
Having had long conversations with accounts regarding a query about a change an agent called Daniel resolved the matter to resolution in a five minute call Excellent work Daniel
I have never ever received a fuel discount.
Easy to set up, UK coverage of fuel depots, great vision of account and personal account manager who was great. Always checking on account requirements and very helpful when fuel prices were rising. Used them for 17 years and a great experience throughout.
