Company Details

I have been a long standing customer of Ebonyline and have enjoyed the quality of my purchases but especially the great customer service experienced with DAEJONNA D. Thank you!

DAEJONNA D Provided great customer service and so did Michelle in the chat!

Michelle was very helpful with my return. No hassle at all. I will be shopping again!!!

Great company with awesome customer service!!! Products were delivered fast and on time as promised. Dae Jonna D…. Thanks

LARISSA, was such a gem helping me my order and choosing another replacement. Wonderful customer service representative and awesome products.

I’ve been using Ebonyline for years and I’ve had nothing but great experiences with them. Weather it’s ordering their hair online or emailing their customer service team, they always come through for me! Recently I wanted to partially cancel an order I placed and Daejonna D was such a HUGE help! Her response time was perfect and she helped me so much with everything. Even with in person beauty supplies near me, I always shop with Ebonyline! If I could rate my experience with Ebonyline more than 5 stars I definitely would!

I got two wigs from ebonyline and they came in a good state loved them . The customer service also 5 stars I am definitely going to order again love them

Thank you Michelle for the great customer service. I appreciate all the help and the fast response

They stole the refund This is how they are making money They don’t have everything on the site

Very helpful customer service. Thanks Daejona for your swift response

Always pleased with my purchases. Shipping is super fast, which is another plus!! Shoutout to DAEJONNA D…. Thank you!!

Expedited service and great pricing.

I have placed multiple orders with this company, with great results, fast shipping and great prices. I emailed with a question today and Daejonna D responded almost instantly and provided me with the information requested.

I've been ordering from ebonyline for years and everytime i have a question or concern it gets answered very quickly..just like today Michelle contacted me after I've had a question about my order..within minutes we had everything figured out..love the customer service

I love shopping from this site,i get all my orders so quick,and also customer service is great,i was dealing with Dejanae,she’s the best

Great customer service and fast shipping. One item was unavailable they were able to email to let me know so that I could pick another item. DAEJONNA D has great customer service. I will purchase from Ebonyline again in the future.

lousy customer service Mark available items that do not have and they don't notify you, you have to ask why they don't send it and they answer you very badly I have been sent wrong items on different occasions I kept buying because I liked the merchandise but honestly it is no longer worth being angry with the poor management they carry and it is lucky if everything you ordered is in stock because they do not update what is there or not

Big thanks to MIchelle for the great and fastest customer service 🙏🏽 I was so concerned about when I was gonna get my tracking number and she replied so fast and she was very helpful.

Never recd item. EO (Larissa) refused refund or replacement. Took dispute to PayP**, they refunded immediately. I’m no longer a fan of this company

Larissa great customer service!!