1829 Stanley St, 60062, Northbrook, US
We have been in the beauty and general merchandise business for over 15 years! Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. Many customers have requested us for a web-based wholesale store and we have released ebonyline.com for the retailers and volume buyers, giving them great deals and low prices. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise.
This online store is my number 1 place to order wigs and hair pieces. The prices and deals always keep me coming back.
Made my online shopping very easy and stress free Larrisa has excellent customer service fast delivery very very pleased with my hair
DAEJONNA D reached out quickly and informed me of what was not in stock and let me choose a replacement great customer service
Ordered two of the Braided Butterfly Locs unit for myself and my mom, and WE 😍 IT!! (Shanteria Williams/Order#s:1519375/1511188) Larissa, thanks for the help!
Amazing place
I somehow had the wrong shipping address listed on my shipping profile. I emailed them and Daejonna D replied back in a extremely timely and professional manner and made the update to my shipping immediately. My purchase was $60 cheaper on this site than in store at a different beauty supply store. I will continue shopping with this website and so should you!
Customer service was great! Although my items were out of stock,they promptly notified me via email to ask what else I would like or a refund. Thanks
Customer Service is HORRIBLE‼️ You cannot get anyone on the phone. Emails aren’t replied to in a timely fashion, the verification process is slow, and they aren’t a detail oriented staff. I would never order from them moving forward.
Quality hair product and definite customer consideration with regards to shipping time by (DAEJONNA D) So very patient and polite.
Daejonna D Is always so helpful on any and all of my orders, very professional and quick replies. I’ve been using them for a lil over a year now with no problem other then items out of stock but no fault to them.
I ordered a few days ago, and I havnt gotten a shipping number... I paid 40 bucks for this wig so hopefully it shows up... So far no response to my emails ):
Buyer beware..This company is robbing its customers. I purchased a wig, and they sent me a bad unit. It was old and shedding. What I figured out is their return policy is crazy and set customers up, so you cannot return a bad unit. Things like dont pop the plastic in the box, you have to pop the little plastic strip just to see the wig. This company needs to be investigated. They are robbing their customers. Please read all return policies before purchasing. Once these people send you a unit good or bad its yours and if you return it will cost you more shipping dead hair all over the place. I will just take the loss, but you guys' won't get my money again. Ladies, its cheap for a reason.
My experience with this company was horrible. Try at your own risk. I placed an order for 12 inch bundle human hair. I received random hair scraps. I could not find a single 12 inch strand. It looked like the hair that is found on barber shop floors. I returned the hair. I was denied a refund. The company asked (via email) if I would authorize them to charge me $8 to RETURN the hair to me. Mind you...I paid to ship the return to them. They went on to say that if I did not want the hair back, they would "dispose" of it. I emailed them back an emphatic NO to the authorization and told them that I cannot do anything with random hair scraps. I am out of $30+ for the hair and additional expenses to return the hair to them. I do NOT recommend Ebonyline. I would give them zero stars if I could. Carrie P.
Due to the professionalism of Daejonna D was order was check regularly to status up and I was notify daily until the order shipped. I appreciate her customer service to the upmost. - CiCi
Michelle with Ebonyline was so helpful with one of my online orders. They reply fast and know the best way to resolve any problem. And their sales are wonderful. Will definitely be shopping with them again!
Great customer service Daejonna was very helpful and prompt with getting back to me about an order will recommend Ebonyline to my family and friends
Fabulous experience with Ebonyline. Customer service with DAEJONNA D was excellent! My delivery was super quick and the hair is top quality. Very happy!
Really like this website they always have a big variety of hair weave, wigs and hair care products. The prices are also low and shipping.Great customer service JAEDONNA D answer all my questions in a timely manner. Excellent shipping and good communication.
I LIKE ORDING WIGS FROM EBONYLINE THEY NOT AS EXPENSIVE AS OTHER WIG STORES AND THEY LOOK NICE.
I love this company. I purchase all my wigs from them. Good quality wigs at an affordable price. Thanks DAEJONNA D