Company Details

Great product, very responsive communication and speedy shipping

I bought two of the personalised desk lamps for my grandsons and I am really pleased with my purchase. The lamps arrived earlier than I expected and were packed securely. Very happy!

Excellent company and quality craftsmanship. The Christmas Eve boxes were professionally made and shipped timely. Customer service is outstanding. I highly recommend this company. Graciella

Received my personalised lamp which was nothing like the picture. I emailed and told them and they made an excuse why it wasn’t like the picture. I had the same number of name letters as the one advertised so the name on my gift shouldn’t have been a quarter of the size.

Easy to order, arrived quickly and very pleased with product, would use again.

Delivered promptly and items as advertised- very happy.

The customer service is wonderful! The custom inscription that I requested turned out perfectly and I was kept posted about my request. My questions were answered quickly and the item came very fast....much faster than expected. Dust and things is a great company to work with and the finished product was exactly how I wanted it to be!! Thank you, Dust and things staff!!

So helpful with the changes I needed to an item, great communication throughout, super quick delivery and such a lovely quality product, would highly recommend buying from Dust and Things

Fantastic customer service - they were so understanding and accommodating of my bespoke request for the personal engraving of the cheeseboard for a wedding gift and they ensured I received it on time. They did all they could to make sure I was happy with my order. Every time I buy anything from them, the products are super quality and they always give great service.

The keepsake box was beautiful and so classy. As a wedding gift for a friend they were very happy with this. As someone who left it late to buy the present, I can only say the order was completed super quick and the delivery time was excellent. Another great item for a completely satisfied customer.

I ordered multiple personalised items and they were all perfect and delivered quickly. They are of good quality and I will definitely be ordering from these guys again.

Fantastic service, easy to order, quickly sent out, great gift for Daughters wedding.

Wonderful personalized gifts that shipped and delivered to the USA in a super timely manner! Love the products and quality which is why I am a happy returning customer!!!

Easy to order a personalised item, and the delivery was prompt.

The personalised slate cheese board ordered for our friends 30th Wedding Anniversary was just perfect and our friends were really pleased with our gift!

The products look great on the website and that follows through to reality. I emailed to ask questions, the response was quick, informative, and really welcoming. My order arrived on time and well packaged. I also liked the personal touches that made me feel like a valued customer. There was a technical glitch with my order and when I contacted Dust & Things, their service was exemplary again. I was offered 2 options to resolve the issue with no fuss. I am thrilled with my order, would definitely buy from them again and highly recommend their service and products.

Lovely personalised chopping board. I’m sure the bride and groom will love it.

The delivery time was very good, but the engraving was not as dark as the the boxes I purchased previously. The secret message on the inside of the box lid is upside down when you open the box. Sadly I am disappointed with the quality especially as the price had doubled since I purchased the other boxes 3 years ago.

We’ve had 3 orders and the quality and service cannot be faulted. Definitely recommend

Arrived on time. Very pleased