Company

Dust and Things

Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, GB

About Dust and Things

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Sharon 06 December 2019, 23:56

Thank you so much for my order looks amazing. Christmas present for my hubby. Fast and quick delivery. Most defo recommend and will order again.

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Katie 04 December 2019, 23:31

Incredible experience. Ordered a notebook on and so so happy with the outcome. The design is Flawless and the personal touch of the company is so welcoming. It's lovely to see small companies so thankful for custom and made me feel really valued as a customer. I will 100% be shopping with you again! The personalised touch of who engraved and designed my item as well made it feel even more personal. it really helps to make you think more about supporting the smaller businesses! thank you so so much.

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M. BERNARD 26 November 2019, 23:56

Hi, I'm in France and I received my first order today, and I'm very happy, very beautiful product, engraved as my request. Very fast delivery. I recommend. salut, je suis en France et j'ai reçu ma première commande aujourd'hui, et je suis très heureux, très beau produit, gravé comme ma demande. Livraison très rapide. Je recommande.

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Raya Andonova 25 November 2019, 21:41

I ordered a personalised engraved key ring from Dust & Things but I made a mistake and put the wrong email address. However, I received the kindest assistance when I asked for help! I also got the key ring quickly and it was just as I expected it - amazing quality, just perfect. I definitely recommend!

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Re Viwer 19 November 2019, 00:47

Great service, gorgeous present & well packaged.

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Shelly 18 November 2019, 22:47

Had a personalised key ring done for free, honestly didn’t think it was going to be as good quality as it is! It was done by Bec. Loved it would definitely recommend.

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Claire Martin 14 November 2019, 23:41

Had a key ring, for my mum. It is amazing, great quality and fast delivery time.

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Kate Maher 12 November 2019, 17:24

I bloody love the "I bloody love cheese" cheese board! It arrived today and will make a fab gift for my cheese lover! Well done!

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MHsuen 11 November 2019, 18:23

Ordered the keepsake box for my project from a not on a High Street (3rd party website) Don’t know whether I’m annoyed or feeling rather displeased about this whole customer experience. Paid about £60 for a keepsake box. Though I like how they tried to reassure me by messaging me regarding the confirmation of the words (maybe cause there were previous complaints over wrong engraved words) BUT. What annoyed me was that I opted for a under the lid message for my item. Knew that it was a bit too long and wanted to show them how the formatting would look like. Knowing that the 3rd party website doesn’t have a formatting format chat box. Hence, Initiated the conversation by emailing them. Told me they acknowledged the email but I should reply them at the 3rd party website instead. After much back and forth over triple confirming over the engraved words (which i appreciate) - finally the last confirmation was to tell me that the engraver said that they can’t engraved it cause the msg was too long. Told them that I couldn’t see the formatting of my message via the chat, back and forth back and forth and finally settled on the formatting. Therefore delivered late - not on my selected agreed date. I even replied them by the specific timing they asked for!! Plus, they even wanted to charge me EXTRA if I want it by the date that they agreed to send it to. Is it that hard to be smart about this? And please don’t say you’re a small business or whatever. You’ve 831 reviews as of today. That’s not small anymore. What’s even upsetting is their logo. Ugly And big af - situated at the bottom of my personalised message. Plus, It’s not even reflected on their website pictures. But too late, already bought it. -.- Regret. Oh yah. PHONE DOESNT EVEN WORK. Lol. Please. Straight to ‘we only work from 10-5 from Monday to FridayS. Excuse you, I called you on a Friday. Wth

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Regina Bell 11 November 2019, 17:00

Just received Christmas present for my son. A lovely wooden chopping board encraved "Licence to Grill". He will absolutely love it as he likes to cook. He lives in Switzerland. So this precious board travels a long way...Thank you so much💖Sian, Bec, Cazz + Hannah❤😘

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Clare Bee 08 November 2019, 12:15

The slate board was a perfect gift and looked amazing. Delivery was super fast and only took 3 days from placing the order to receiving the item... this was an item from the UK to Hong Kong. AMAZING! Thank you so much, I'm very happy.